Note: The job is a remote job and is open to candidates in USA. Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems. As a Senior Product Manager, you will execute on a technology-forward roadmap that deploys solutions directly into clients’ RCM operations, empowering associates to improve revenue capture and drive efficiency gains.
Responsibilities
- Translate operational needs into technology requirements. Lead discovery sessions with operations teams to understand how associates work, define what technology solutions need to accomplish, and document requirements that engineering can build against
- Shepherd solutions from build through deployment. Maintain alignment with engineering on priorities, coordinate testing with operations, and ensure feedback is captured and incorporated — delivering solutions that perform in a live operational environment
- Maintain roadmap accuracy and transparency. Ensure development timelines, KPIs, and feature documentation reflect current reality and keep stakeholders informed and aligned
- Coordinate and manage work across a distributed global product team. Effectively delegate, review, and maintain accountability for work completed by global product team members to keep delivery on track
Skills
- 3+ years of professional experience in healthcare RCM consulting, product management, healthcare RCM technology implementation, or a closely related field
- Demonstrated ability to translate complex operational processes into structured technology requirements
- Experience working in or closely with agile engineering teams
- Strong written and verbal communication skills; ability to synthesize information and communicate clearly across operational, technical, and executive audiences
- Ability to work independently with general oversight in a fast-paced, high-ambiguity environment
- Bachelor's degree or higher
- Strong working knowledge of healthcare revenue cycle operations, with particular depth in back-end insurance billing and follow-up processes
- Hands-on experience with Aha or similar product management / roadmap tools
- Familiarity with Azure DevOps or comparable agile project management platforms
- Working knowledge of SQL; ability to write basic queries independently
- Experience deploying rules-based automation, AI, or LLM-powered solutions in an operational context
- Background at a healthcare RCM technology company or as a product manager supporting RCM operations
- Consulting or advisory experience in healthcare technology or RCM
- Experience managing distributed or global product team members
- Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences
Benefits
- Remote-first work environment with approximately 5–10% travel.
- Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
- Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
- Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.
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