Note: The job is a remote job and is open to candidates in USA. Conversica is looking for a Senior Product Manager to help shape the next generation of their AI-powered products. This role involves translating customer and market needs into product direction and solutions while collaborating with various teams throughout the product lifecycle.
Responsibilities
- Conduct customer discovery interviews and market research to identify customer needs, pain points, and market opportunities
- Help shape product strategy and priorities in alignment with company objectives
- Translate customer and market insights into clear product requirements, functional specifications, and user stories
- Prioritize product initiatives based on customer value, business impact, strategic alignment, and technical feasibility
- Bring customer insights and market perspectives into roadmap and product-planning discussions
- Partner closely with Engineering throughout the product development lifecycle
- Provide clear context, requirements, and success criteria for new product capabilities
- Work through product questions and tradeoffs with technical and cross-functional stakeholders
- Drive alignment across Product, Engineering, Sales, and Customer Success
- Support roadmap planning, feature prioritization, and product decision-making
- Develop clear product positioning, messaging, and value propositions
- Partner with Sales, Customer Success, and Marketing to plan and execute product launches
- Create sales enablement materials, competitive insights, and internal product education
- Ensure customer-facing teams understand new product capabilities, their intended value, and how to position them effectively
- Contribute product content and product demonstrations to support launches and customer education
- Gather feedback following launches to inform adoption efforts and future product improvements
- Serve as a strong voice of the customer across the organization
- Build trusted relationships with Product, Engineering, Sales, Customer Success, Marketing, and executive leadership
- Influence product decisions through customer feedback, market knowledge, business context, and data
- Communicate product direction and decisions clearly to both technical and nontechnical audiences
- Establish a consistent approach to customer discovery and synthesizing customer insights
- Become a trusted partner to Engineering and cross-functional stakeholders
- Strengthen product requirements, product definition, and decision-making practices
- Help prioritize the roadmap based on customer needs, company strategy, and business impact
- Improve cross-functional readiness and alignment for new product launches
- Bring meaningful customer and market insights into strategic product discussions
- Help drive stronger understanding, adoption, and feedback for newly launched capabilities
Skills
- 5+ years of product management experience in a B2B SaaS environment
- Experience owning products or major product initiatives from customer discovery through launch
- Strong experience partnering closely with Engineering teams
- Demonstrated ability to gather customer insights and translate them into clear product requirements and decisions
- Experience writing product requirements, functional specifications, user stories, or similar product documentation
- Experience contributing to product positioning, launches, or other outbound product activities
- Excellent written and verbal communication skills
- Experience working cross-functionally with Engineering, Sales, Customer Success, Marketing, and product leadership
- Ability to operate independently and effectively in a fast-paced, evolving environment
- Experience in automotive technology, dealer technology, or automotive SaaS
- Experience with AI, conversational AI, or data-driven software products
- Product marketing or go-to-market experience
- Sales enablement or customer-facing product experience
- A technical, solutions consulting, or solution architecture background
- Experience building or launching enterprise SaaS products
Benefits
- Annual performance bonus targeted at 10% of base salary
- Equity participation
- Medical, dental, and vision coverage
- Flexible paid time off
- Paid company holidays
- 401(k) plan
Company Overview
Company H1B Sponsorship