Note: The job is a remote job and is open to candidates in USA. TREND Health Partners is a tech-enabled payment integrity company that facilitates collaboration between payers and providers to reduce waste and improve access to healthcare. The Senior Performance Analyst analyzes healthcare data, improves data quality and workflows, translates business needs into technical requirements, and collaborates with internal and external stakeholders to improve outcomes and reduce costs.
Responsibilities
- Develop strong business and technical understanding of services and data
- Interpret and analyze multi-dimensional medical, provider, pharmacy claims data as well as enrollment data to accurately assess and demonstrate key insights into trends and opportunities
- Work with internal and external partners to understand business requirements and ensure the required business functionality of each data element is met
- Provide analysis, recommendations and feedback to business process owners, leadership team, and the Information Technology department
- Demonstrate a strong understanding of data collection, delivery, and validation while also possessing strong leadership skills to collaborate with key stakeholders, end users and project team members
- Serve as liaison between Operations, Research & Development, and IT to guide organizational improvement, ensure coordination, and educate staff
- Promote cross-departmental communication, collaboration, and information dissemination to assist in achieving strategic goals
- Effectively translate technical issues for non-technical stakeholders and establish effective business relationships with internal and external constituents
- Contribute to activities such as analysis, planning, design, development, testing, installation and maintenance of workflows and tools for business areas
- Create complex queries and analyze results to determine root cause and prepares business requirements for changes in process/system functionality to meet business needs
- Develop a strong understanding of the breadth of systems and tools utilized and answer questions from team members
- Propose creative yet workable solutions to complex problems and encourage others to think similarly
- Utilize advanced analytical ability to evaluate data, make judgments, and recommendations regarding process and data improvements
- Coordinate and complete assigned projects, including project definition, assignment of task responsibilities, setting deadlines, and all other aspects of project management
- Train and mentor team members and develop a “trusted advisor” reputation through expertise in data, workflow, and technology
Skills
- Bachelor's degree with major coursework in Computer Science, Medical Informatics, Business Administration, Healthcare, or related field required
- Equivalent work experience in a similar position may be substituted for educational requirements
- Experience performing data analysis and working with analytic tools or process/quality improvement
- Excellent analytical and logical skills
- Excellent communication, requirement gathering and documentation skills
- Excellent interpersonal skills and a strong customer service orientation
- Excellent attention to detail
- Ability to work independently as well as lead and manage multiple projects
- Team player who understands the power of data in healthcare settings
- Adept at overcoming technical, process, and organizational obstacles
- Professional experience leading, overseeing, or managing an implementation, project, or complex process from beginning to end
- Proficiency in compiling data, creating reports, and presenting information
- Ability to complete time-sensitive, multi-dimensional projects as part of a team
- Ability to drive change and effectively manage communication with internal and external customers
- Success working in a fast-paced environment supporting multiple concurrent projects
- Excellent computer skills and proficient in Excel, Word, Outlook, WebEx, and PowerPoint
- This position will be exposed mainly to an indoor/office environment and will be expected to work in or around computers and printers
- The nature of the work is sedentary, and the employee will be sitting most of the time
- Essential physical functions of the job include typing and the repetitive motion to utilize computer software and hardware continuously throughout the day
- Essential mental functions of this position include concentrating on analytical tasks, reading information, and verbal/written communication to others continuously throughout the day
- Healthcare domain experience preferred
- Experience creating and maintaining complex T-SQL queries, views, and stored procedures
- Microsoft SQL Server experience
- Coding certification (e.g.. CCS, CIC, CPC)
Benefits
- Highly valued health insurance
- 401(k) plan with employer match
- Paid parental leave
- Remote work arrangement
Company Overview