Note: The job is a remote job and is open to candidates in USA. Sound Commerce is a company focused on helping clients improve payment stack performance and reduce revenue leakage. The Senior Payments Operations Analyst will analyze transaction data, identify trends and anomalies, and deliver actionable insights to support revenue growth and optimization across gateways, BINs, and merchant configurations.
Responsibilities
- Analyze and interpret large volumes of transaction data from multiple sources, platforms and different client nuances
- Collaborate with the CEO to produce clear, actionable insights for clients
- Identify trends in approval/decline patterns and suggest improvements in gateway and BIN-level routing strategies
- Detect anomalies in transaction datasets that could indicate fraud, MID or gateway configuration issues, or operational gaps
- Conduct ad hoc analyses to support client strategies, internal dashboards, and product decisions
- Help maintain dashboards and reporting tools for ongoing performance monitoring
Skills
- • 3+ years of experience in payments, or data analytics (ideally in fintech, ecommerce, or SaaS)
- • Proficiency in Python and data visualization tools (e.g. Power BI, Tableau, Looker)
- • Strong data storytelling skills — able to translate numbers into actionable business insights
- • Experience working with or analyzing transaction-level payments data (e.g., card authorization rates, chargebacks, gateway logs)
- • Ability to work independently and thrive in a fast-paced startup environment
- • Comfort working directly with leadership and clients
- Location: Remote (US preferred)
- • Experience with payment processors, gateways, or PSPs
- • Knowledge of fraud detection, MID management, or merchant routing strategies
- • Familiarity with data tools like dbt and Snowflake
Benefits
- Remote (US preferred)
- Full-time
Company Overview