Note: The job is a remote job and is open to candidates in USA. Checkbook is a fintech and digital payments company providing payment infrastructure and APIs for businesses. The Senior Operations Director oversees daily operations across payment platforms and services, leads cross-functional teams, optimizes processes, manages performance and budgets, and supports scalable growth, risk management, vendor relationships, and regulatory compliance.
Responsibilities
- Overseeing daily operational activities across Checkbook’s payment platforms and services
- Leads cross-functional teams to optimize processes, ensure reliable service delivery, and maintain high standards of operational excellence
- Designing and implementing operational strategies, monitoring key performance metrics, managing budgets, and driving continuous improvement initiatives
- Collaborate closely with product, engineering, customer success, and finance teams to support scalable growth and regulatory compliance
- Plays a key role in risk management, vendor relationships, and resource planning to support Checkbook’s expanding fintech operations
Skills
- Candidates should possess strong Operations Management and Budgeting skills to oversee processes, resources, and financial performance
- Candidates should possess advanced Analytical Skills to interpret operational data, identify trends, and drive data-informed decisions
- Candidates should possess effective Team Management and leadership skills to guide, mentor, and develop diverse, distributed teams
- Candidates should possess a customer-focused mindset and solid Customer Service skills to support client satisfaction and service quality
- Demonstrated ability to manage complex projects, set priorities, and meet deadlines in a fast-paced setting
- Strong communication and collaboration skills for working with internal stakeholders and external partners
- Bachelor's degree in Business, Operations, Finance, or a related field; an advanced degree or relevant certifications are beneficial
- Extensive experience in operations leadership, preferably in fintech, payments, or technology-driven environments
Benefits
- Remote role
Company Overview