Note: The job is a remote job and is open to candidates in USA. Jarrard, a healthcare strategic communications consulting firm operating as a division of Chartis, is seeking a Senior Managing Advisor, Healthcare Communications. The role leads client strategy and project execution, develops earned media and communications programs, provides strategic counsel, manages client relationships, and guides internal teams in high-stakes healthcare situations.
Responsibilities
- Partner with client leader (VP or Practice Lead) to drive the execution of program tactics and the hands-on development of program materials, leading the day-to-day strategy and execution of project work
- Develop client strategy and program plans against the objectives and strategies of the client
- Develop and execute earned media strategies, including proactive media outreach, story development and targeted reporter engagement
- Provide strategic media counsel to clients, identifying opportunities to shape narratives and respond to emerging healthcare issues and trends
- Lead clients to realize full potential, meeting all project objectives on time with the highest quality work
- Lead communications and client partnership to ensure steady flow of information and client satisfaction; present key client updates and plans with confidence
- Establish and maintain strong client relationships, helping to resolve issues that may arise
- Create and review work, ensuring the work is client-ready
- Actively explore opportunities to organically grow existing client relationships
- Identify opportunities for continuous quality improvement within the team
- Provide daily team advising and supervision
- Lead monthly/weekly staff planning and tracking, including timely communications to internal leaders
- Grow current client business by identifying additional needs we can serve well
- Participate in new business development and pitches, as appropriate
- In collaboration with Practice leadership, contribute to pitch strategy and proposal development for targeted opportunities
- Ensure appropriate colleagues are brought into organic growth opportunities
- Capture and transfer best practices in key client management
- Actively participate in appropriate firm management meetings and/or discussions
- Demonstrate and nurture Jarrard Vision, Mission and Values
- Provide team mentoring and professional development, including career development for teammates; as appropriate, directly supervise younger team members
- Help identify qualified talent to join the team through networks, affiliations, etc
- Participate in Jarrard Academy, the firm’s venue for training and development
Skills
- Bachelor's degree (Master's a plus) in communications, public relations, journalism or related field
- Proven expertise working within the healthcare communications industry required
- Demonstrated experience developing and executing earned media strategies, including proactive media outreach and reporter engagement
- Strong writing and editing skills across a range of communications materials
- Experience providing strategic communications counsel and managing day-to-day client relationships
- At least 5–7 years of experience in communications, public relations, professional services and/or journalism, with significant healthcare experience
- Ability to work remotely
- Experience and established relationships with national healthcare trade media outlets and reporters is a plus
- Agency or professional services experience strongly preferred
Benefits
- Remote work is allowed.
- Investment in your growth and development via our competency-based talent development platform
- Medical, dental, vision, HSA, FSA, disability insurance, life insurance, 401(k) match, paid time off, wellness stipend, and additional voluntary benefits
- May be eligible for an annual discretionary bonus
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