Note: The job is a remote job and is open to candidates in USA. CVS Health is hiring a Senior Manager to plan, execute, and improve colleague experience programs across Ventures, Experience & Technology. The role translates business needs into program plans and coordinates cross-functional teams, budgets, stakeholders, and analysis to deliver measurable talent outcomes.
Responsibilities
- Overseeing end to end program execution for colleague experience initiatives across Ventures, Experience & Technology, partnering with Centers of Excellence who own curriculum and content development
- Translating business needs and leadership priorities into clear, actionable program plans
- Establishing and motivating cross functional teams, ensuring clear roles, responsibilities, and timely communication
- Identifying potential risks and developing mitigation strategies, ensuring proactive management of challenges that may arise
- Facilitating regular stakeholder communication on program status, milestones, and issues
- Managing program budgets and tracking expenses to ensure financial objectives are met while making cost effective decisions
- Defining and tracking measures of success for each program, and incorporating lessons learned to enhance future programs
- Building and maintaining polished executive relationships with senior technology leaders, representing Talent Strategy with credibility and confidence
- Managing up and influencing senior stakeholders effectively, ensuring alignment
- Cultivating superior relationships across internal partners and external vendors and partners to support program delivery
- Directing analytical work by defining the questions and data needed, then applying strong analytical thinking to interpret and act on results
- Balancing strategic planning with hands on tactical execution
Skills
- 7+ years of experience in human resources, program management, or general business administration
- 3+ years of proven experience as a program manager, distinct from project management, in talent management, HR, or Learning and Development
- Demonstrated executive presence and comfort engaging with the senior most leaders in an organization
- Proven ability to manage up and influence senior stakeholders while maintaining strong working relationships
- Superior relationship building skills, both internally across cross functional teams and externally with partners and vendors
- Strong analytical and problem solving skills, including the ability to direct data analysis and interpret results to inform decisions
- Outstanding organizational skills and attention to detail, with the ability to manage multiple programs simultaneously
- Demonstrated ability to balance strategic thinking with tactical, hands on execution
- Ability to adapt to change, unforeseen challenges, and shifting priorities in a dynamic environment
- Strong negotiation skills to navigate conflicting priorities, resolve issues, and reach mutually beneficial agreements
- Excellent interpersonal and communication skills to collaborate with diverse stakeholders
- Bachelor's degree in Human Resources, Business Administration, or related discipline, or equivalent experience
Benefits
- Eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range.
- Includes an award target in the company’s equity award program.
- Medical, dental, and vision coverage, based on eligibility.
- Paid time off, based on eligibility.
- Retirement savings options, based on eligibility.
- Wellness programs, based on eligibility.
- Other resources, based on eligibility.
- Remote work arrangement (Work at Home).
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