Note: The job is a remote job and is open to candidates in USA. Cotiviti is seeking a Senior Manager, Program Management – Payment to lead people and oversee program delivery. The role manages complex payment-related programs, develops project management talent, partners with cross-functional stakeholders, and drives operational excellence through governance, metrics, and continuous improvement.
Responsibilities
- Lead, coach, and develop a team of project managers, providing regular feedback, performance guidance, and career development support
- Establish clear expectations and accountability for individual and team performance
- Conduct regular 1:1s, performance reviews, and development conversations to support engagement, growth, and retention
- Support talent planning activities, including hiring, onboarding, and succession planning
- Foster a collaborative, inclusive, and high-performing team culture aligned with organizational values
- Provide oversight and direction for complex payment-related programs and initiatives, ensuring alignment with business priorities
- Manage program timelines, risks, dependencies, and resource allocation across the team
- Ensure consistent application of program management standards, tools, and best practices
- Remove obstacles and escalate risks as needed to ensure successful delivery
- Serve as a primary point of contact for senior stakeholders related to assigned programs
- Partner closely with Product, Technology, Operations, and other cross‑functional teams to drive program outcomes
- Communicate program status, risks, and achievements effectively to leadership audiences
- Monitor team workload and capacity to ensure balanced resource allocation
- Drive continuous improvement in processes, execution, and delivery quality
- Use data and metrics to evaluate team and program performance and inform decision‑making
- Hire, develop, coach, lead and retain top-tier talent, with a focus on building and improving a team and culture that is able to assist in employing best in class practices to support and drive high levels of internal and external customer satisfaction
- Complete all responsibilities as outlined in the annual performance review and/or goal setting
- Complete all special projects and other duties as assigned
- Must be able to perform duties with or without reasonable accommodation
Skills
- * 8+ years in program or transformation leadership in complex, matrixed environments
- * Demonstrated experience leading and developing teams, including performance management and employee development
- * Proven ability to coach others, provide feedback, and build high‑performing teams
- * Strong interpersonal and communication skills to lead through influence and collaboration
- * Strong experience leading cross-functional initiatives with multiple stakeholders
- * Demonstrated ability to manage governance, budgets, risks, and executive updates
- * Healthcare payer/provider operations
- * Portfolio governance
- * PMP or comparable certification required
- * Enterprise program delivery
- * Dependency management
- * Executive communication
- * Stakeholder influence
- * Risk management
- * Benefits realization
- * Decision-making under ambiguity
- * Communicating with others to exchange information
- * Problem-solving and thinking critically
- * Completing tasks independently
- * Interpreting data
- * Making timely decisions in the context of a workflow
- * Maintaining focus
- * Assessing the accuracy, neatness and thoroughness of the work assigned
- * Applying established protocols in a timely manner
- * Remaining in a stationary position, often standing or sitting for prolonged periods
- * Repeating motions that may include the wrists, hands, and/or fingers
- * Must be able to provide a dedicated, secure work area
- * Must be able to provide high-speed internet access / connectivity and office setup and maintenance
- Must be able to perform duties with or without reasonable accommodation
- * Bachelor's degree highly preferred
- * master's degree preferred
- * Experience in healthcare, regulated industries, or operational transformation preferred
Benefits
- Discretionary bonus consideration
- Medical insurance coverage
- Dental insurance coverage
- Vision insurance coverage
- Disability insurance coverage
- Life insurance coverage
- 401(k) savings plans
- Paid family leave
- 9 paid holidays per year
- 17-27 days of Paid Time Off (PTO) per year, depending on specific level and length of service with Cotiviti
Company Overview
Company H1B Sponsorship