Note: The job is a remote job and is open to candidates in USA. Amerit Fleet Solutions, a leading U.S. fleet maintenance company, seeks an experienced Senior Manager - Program Management to join their team. This role is responsible for leading a portfolio of strategic and operational initiatives to enable operational excellence across Last Mile services, driving enterprise-wide process improvements and business transformation efforts.
Responsibilities
- Own and lead a portfolio of highly visible, cross-functional programs aligned to company strategic objectives and operational performance goals
- Develop multi-year program roadmaps that support organizational growth, operational efficiency, scalability, and service excellence
- Establish program governance structures, success metrics, and executive reporting mechanisms that provide visibility into business outcomes, risks, and dependencies
- Prioritize initiatives across multiple workstreams while balancing stakeholder needs, resource constraints, and organizational objectives
- Serve as the senior integration leader responsible for ensuring successful deployment of new initiatives across Last Mile operations
- Drive enterprise-wide readiness planning, change management, communications, training strategies, and adoption efforts
- Partner with Operations, Product, Technology, and business leaders to assess operational impacts and develop scalable implementation strategies
- Create repeatable frameworks that standardize how new processes, tools, and programs are introduced into the field
- Influence and align senior leaders across Operations, Supply Chain, Finance, HR, Product, Technology, and external partners
- Facilitate executive-level decision making by presenting business cases, recommendations, risks, tradeoffs, and implementation strategies
- Drive accountability across stakeholder groups to ensure commitments, milestones, and performance targets are achieved
- Build strong working relationships across the organization and serve as a trusted advisor to senior leadership
- Identify systemic opportunities to improve operational processes, field execution, customer experience, and financial performance
- Lead large-scale business process improvement initiatives utilizing Lean, Six Sigma, and continuous improvement methodologies
- Drive root cause analysis efforts and implement corrective actions that improve consistency, quality, and operational efficiency
- Develop scalable solutions that reduce complexity while improving productivity and execution
- Establish KPIs, metrics, dashboards, and reporting mechanisms that measure program effectiveness and operational outcomes
- Leverage data analysis to identify trends, forecast impacts, evaluate business performance, and support strategic decision making
- Translate complex data into meaningful insights and executive-level recommendations
- Monitor program health and proactively manage risks, dependencies, and mitigation plans
- Lead, coach, and develop Program Managers and project resources across multiple initiatives
- Foster a culture of ownership, innovation, accountability, customer focus, and continuous improvement
- Establish best practices, standards, and program management methodologies across the organization
- Build organizational capability through mentoring, succession planning, and professional development
Skills
- Bachelor's degree in Business, Operations Management, Supply Chain, Engineering, Finance, or related field
- 8+ years of progressive program management, operations, consulting, or business transformation experience
- 3+ years of leadership experience managing teams, program managers, or complex enterprise initiatives
- Demonstrated success leading large-scale, cross-functional programs in complex operating environments
- Strong analytical and problem-solving capabilities with advanced experience using data to drive business decisions
- Advanced proficiency with Microsoft Excel, PowerPoint, Word, and executive-level business communications
- Proven experience developing and executing strategic roadmaps, business cases, and operational improvement initiatives
- Exceptional stakeholder management and executive communication skills
- MBA or Master's degree in Business, Operations, Engineering, Supply Chain, or related discipline
- PMP, PgMP, Lean Six Sigma Black Belt, Agile, or related program management certification
- Experience within fleet maintenance, transportation, logistics, last mile delivery, field operations, or service delivery organizations
- Experience leading organizational change management and enterprise-wide operational transformations
- Experience working directly with executive leadership teams and presenting recommendations at the Director, VP, or GM level
- Experience implementing technology solutions, systems integrations, and operational process redesign efforts
- Experience building and scaling new operational capabilities, programs, and service models
- Demonstrated success managing multimillion-dollar programs and delivering measurable business outcomes
Benefits
- Full benefits within 30 days
- Medical, dental, vision, prescription drug coverage, life insurance, disability insurance
- 401(k) match program
- Unlimited vacation, holidays, and sick time
- Commitment to your safety through boot and prescription safety glasses reimbursement
- Career and learning development with an extensive training program through our Amerit University
- Employee referral program, up to $500 bonus
- ASE certification program with fee reimbursement and bonus
- Employee recognition platform that includes opportunities to redeem points for merchandise
- Employee Assistance Program (EAP)
- 24/7 nurse triage line
- Employee discounts on cell phone service and entertainment tickets
- Employee resource groups (ERGs) that foster inclusion
Company Overview