Note: The job is a remote job and is open to candidates in USA. NMDP is seeking a Senior Product Manager to identify and validate growth opportunities for its Decision Support product line. The role develops product strategy, roadmaps, business cases, and scalable solutions while leading cross-functional teams and collaborating with customer experience, marketing, finance, operations, and IT stakeholders.
Responsibilities
- Leads the team responsible for developing/ contributing to product strategy, development and management
- Partners with the leaders of Customer Experience & Engagement, Marketing Research, Finance, and Operations to seek and understand the voice of the customer and promote a customer-centric culture, along with developing customer-driven solutions
- Works closely with Customer Experience & Engagement, Operations, and IT, to inform the product roadmaps
- Collaborates with Customer Experience & Engagement, and other departments, to develop go-to-market strategies to win in targeted customer segments and create end-to-end operational plans to profitably grow and scale the business products for existing and emerging markets
- Provides leadership on product development, including leading cross-functional team
- Collaborates within the Product organization on strategy, road mapping and execution, including dependencies
- Lead identification, evaluation, and incubation of new products, services, and capabilities that expand and advance the Decision Support product line
- Develop and validate concepts for emerging offerings through customer discovery, pilot programs, business case development, and market testing
- Develop and manage the product roadmap, prioritizing features and initiatives based on market analysis, user feedback, and business objectives, and work with teams to deliver
- Lead and mentor a team of product managers, fostering a collaborative and high-performing environment. Initial team Product Managers and Business Analysts
- Work closely with IT, operations, finance, analytics, Legal/QRA, marketing, sales, and other teams to ensure seamless product development and launch
- Partner with the EAI team for market research, analyze user feedback, and monitor key performance indicators (KPIs) to identify opportunities and challenges
- Collaborate with marketing and sales teams to develop and execute go-to-market strategies
- Track and analyze product performance, identifying areas for improvement and optimization
- Financial acumen at enterprise and product levels. Ability to guide financial analysis and forecast/project decisions to go-forward financials
- Advanced skills to partner, influence, educate and inspire both internally and externally
Skills
- • Proven leader who understands healthcare/biopharma products and services and is experienced at influencing internal teams (Finance, IT, sales, marketing, operations) and developing product strategies, roadmaps and product management
- • Demonstrated leadership in product development
- • Product management methodologies, business case development, pricing strategies
- • Work with broad cross-functional teams with ability to sell ideas and plans to internal constituencies, executives, customers, and partners
- • Build transformational product strategies/ roadmaps
- • Effectively lead and grow a product management and cross-functional product development teams, including large technology initiatives
- • Leverage an entrepreneurial mindset and instill this in others
- • Lead in an innovative and changing environment with the objective of testing, learning and iterating to continually improve products and services
- • Effectively work with all levels of the organization
- • Keep an external-focus and become the go-to for market insights and opportunities
- • Must have excellent interpersonal skills – can rapidly connect with people – plus the ability to establish credibility among various external and internal constituencies
- • Demonstrated record of success in identifying new issues, trends and opportunities driven by data and customer insights
- • BA or BS in business, management, healthcare or related discipline desired
- • Minimum 5-7 years of directly related work experience, within the healthcare industry
- • 2-4 years of experience leading teams
- • Demonstrated experience working effectively and leading cross-functional teams in a matrix environment
- • Experience leading innovation/ new product initiatives from idea through launch
- • Pharma, Clinical, biotech industry with major points for knowledge of cellular therapy market
- • Salesforce, Supply Chain, Personalization experience
- • P&L ownership
- • Platform development experience
- • MBA
- • Experience leading AI roadmaps
Benefits
- Remote work arrangement
- Regular, full-time employees: medical, dental, vision, life and disability, accident/critical illness/hospital, well-being, legal, identity theft and pet benefits
- Retirement benefits offered to eligible employees
- Paid time off and holidays offered to eligible employees
- Leave benefits offered to eligible employees
- Incentive plans offered to eligible employees
Company Overview