[Remote] Senior Manager- Platform Engineering/DevOps

Note: The job is a remote job and is open to candidates in USA. CVS Health is a healthcare company focused on creating a more connected, convenient, and compassionate health experience. The Senior Manager, Platform Engineering/DevOps will lead the H100 platform engineering roadmap, deliver secure and scalable GCP and Kubernetes platform capabilities, and oversee engineering standards, incident response, Agile execution, and team development. Responsibilities • Own and execute the H100 platform engineering roadmap, aligned to enterprise priorities and program milestones • Drive delivery of GCP-based platform capabilities (GKE, networking, IAM, CI/CD, observability) • Establish and enforce engineering standards, best practices, and ADR compliance • Ensure adherence to security, compliance, and governance requirements (SOC2, HIPAA) • Partner with client stakeholders and cross-functional teams (security, networking, applications) • Provide clear status reporting, risk identification, and mitigation strategies • Coordinate dependencies across teams and delivery streams • Act as a technical and delivery point of contact for platform-related discussions • Oversee implementation of GCP landing zone components (resource hierarchy, IAM, networking) • Guide adoption of GitOps models and CI/CD frameworks (Config Sync, ArgoCD, GitHub Actions) • Monitor platform SLOs and operational metrics (uptime, MTTR, deployment frequency) • Identify risks, capacity constraints, and improvement opportunities • Lead incident response and escalation management, including post-mortems • Ensure availability of runbooks, documentation, and operational procedures • Support SRE practices and production readiness models • Maintain platform reliability and operational stability • Lead a team of engineers (FTEs + contractors) • Provide guidance, mentorship, and performance direction • Support knowledge sharing and onboarding for contractor teams • Promote a culture of continuous improvement and accountability • Identify opportunities for automation and platform optimization • Support integration of AI-driven operations and intelligent tooling • Evaluate tools related to cloud security posture and DevOps efficiency • Encourage adoption of modern platform engineering practices • Drive sprint planning, backlog prioritization, and Agile execution • Manage resource allocation and contractor utilization • Track SOW deliverables, milestones, and dependencies • Provide regular reporting on progress, risks, and capacityGA Skills • 7+ years of experience in DevOps, platform engineering, or SRE • 4+ years of experience in team leadership, management, or technical lead roles, leading mid-sized teams (5 to 10 engineers) • 3+ years of experience with the following technical foundations: • Google Cloud Platform (GCP) (GKE, IAM, networking, monitoring) • Kubernetes and container-based systems • CI/CD pipelines and GitOps workflows • Infrastructure as Code (Terraform, KCC, Kustomize) • 4+ years of experience with: • Agile/Scrum delivery and sprint execution • Incident management and operational support (SRE practices) • Cross-team coordination and stakeholder communication • 1+ years of experience with AI-driven operations or automation frameworks • 3+ years of experience designing, implementing, and troubleshooting cloud networking, including VPCs, routing, load balancing, firewalls, DNS, hybrid connectivity, and secure communication between applications • 3+ years of experience working in a support/production environment and participating in periodic on-call rotations • 3+ years of experience with any of the following databases: SQL, Oracle, MongoDB, Cassandra, Cloud Spanner, or Kafka • Bachelor's degree in computer science, Engineering, or a related field, or equivalent experience (High School diploma + 4 years of relevant experience) • Ability to manage delivery in structured programs with multiple dependencies • Experience in regulated industries (e.g., healthcare) • Certifications such as: • PMP, Scrum Master (CSM), or SAFe • GCP Professional Cloud Architect • Exposure to: • Cloud security tools (Wiz, SCC) • Networking/security platforms (Palo Alto, F5) Benefits • CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above • An award target in the company’s equity award program • Medical coverage • Dental coverage • Vision coverage • Paid time off • Retirement savings options • Wellness programs • Other resources, based on eligibility Company Overview • CVS Health is a health solutions company that provides an integrated healthcare services to its members. It was founded in 1963, and is headquartered in Woonsocket, Rhode Island, USA, with a workforce of 10001+ employees. Its website is https://www.cvshealth.com/. Company H1B Sponsorship • CVS Health has a track record of offering H1B sponsorships, with 1 in 2022. Please note that this does not guarantee sponsorship for this specific role.