Note: The job is a remote job and is open to candidates in USA. Builders FirstSource is hiring a Senior Manager to lead the IT teams and technology portfolio supporting OTC Sales Execution, OMS+, and related sales applications and integrations. The role owns solution strategy, engineering and application delivery, service reliability, and business outcomes across quote-to-order and connected customer and sales experiences.
Responsibilities
- Lead managers and professional staff responsible for OTC Sales Execution, OMS+, and integrations supporting OMNI, myBLDR, AppWright, Salesforce, Install, SAP S/4HANA, and related applications
- Own the solution strategy, system design, configuration approach, technical roadmap, lifecycle, and service model for the assigned application portfolio
- Partner with business leaders to align processes, controls, and technology solutions with strategic priorities, operational needs, and customer outcomes
- Translate business requirements into complete, testable, scalable, secure, supportable, and integrated solutions
- Direct solution delivery from requirements and design through development, integration, testing, deployment, hypercare, and transition to support
- Establish and enforce architecture, integration, engineering, security, testing, documentation, and release-management standards across internal and partner teams
- Coordinate application dependencies and data flows across SAP S/4HANA, OMS+, OMNI, myBLDR, AppWright, Salesforce, middleware, master data, and downstream systems
- Jointly prioritize and sequence enhancements, defects, technical debt, and change requests based on business value, customer impact, risk, urgency, dependencies, and available capacity
- Manage application backlogs, release plans, development capacity, resource allocation, delivery commitments, and cross-workstream dependencies
- Jointly confirm business and technology readiness, including testing completion, cutover planning, communications, training, support preparedness, and deployment approval
- Ensure delivered capabilities meet approved business objectives, process requirements, controls, customer expectations, and performance outcomes
- Own application stability, service performance, supportability, resilience, technical debt, incident management, problem resolution, and continuous improvement
- Lead the resolution and escalation of complex process, system, integration, data, vendor, and operational issues affecting business outcomes
- Balance modernization with effective use of existing platforms and integrations, clearly communicating technical trade-offs, risks, investment needs, and sequencing recommendations
- Coordinate delivery across BFS teams, system integrators, application management services providers, software vendors, and other technology partners
- Partner with business leaders to shape roadmaps, business cases, investment priorities, adoption plans, and long-term capability strategies
- Develop and maintain technical training content for new functionality and provide complete solution information to Business Enablement and Organizational Change Management teams for training delivery
- Define and monitor delivery, adoption, quality, stability, customer, operational, capacity, vendor, and financial measures; address gaps and drive measurable improvement
- Communicate portfolio performance, roadmaps, dependencies, risks, decisions, and investment recommendations to executive, business, and technical stakeholders
- Manage portfolio budgets, contracts, staffing, capacity, vendor performance, and resource allocation in alignment with organizational priorities
- Build a high-performing team through clear accountability, coaching, succession planning, skills development, recognition, and timely performance management
Skills
- Bachelor's degree in Computer Science, Information Systems, Engineering, Business, or a related field; or an equivalent combination of education and experience
- 10+ years of progressive experience in software engineering, application development, enterprise applications, integrations, or technology delivery
- Experience leading managers and professional teams accountable for multiple related applications or engineering capabilities
- Experience managing application strategy, roadmaps, budgets, capacity, delivery, operations, vendors, and service performance
- Experience delivering and supporting integrated order management, sales execution, CRM, digital commerce, ERP, or other business-critical enterprise solutions
- Experience with application and integration architecture, APIs, middleware, data flows, security, testing, release management, and production support
- Strong business acumen, financial management, stakeholder influence, communication, problem-solving, and talent-development skills
- Experience with SAP S/4HANA Sales and Distribution and integrations supporting customer, product, pricing, quote, order, invoice, and status data
- Experience with enterprise integration technologies such as MuleSoft, SAP Integration Suite, SAP BTP, APIs, event-driven integration, IDocs, REST, SOAP, or OData
- Experience leading enterprise transformation, platform modernization, deployment, cutover, hypercare, and adoption across distributed business locations
- Relevant leadership or technical certification in Agile, cloud, integration, SAP, Salesforce, IT service management, or software engineering is preferred
Benefits
- Eligible to earn an annual bonus, subject to changes in plan design and documents and in accordance with applicable law; eligibility and amount vary based on overall company success, thresholds met, and other terms and conditions of the Company’s active bonus policy for the respective year.
- Eligible for medical, dental, vision, and disability insurance plans.
- 401(k) retirement savings plan.
- PTO, including paid sick time.
- 8 paid holidays per year for salaried and hourly team members.
- Professional development through the latest training, tools, and technologies.
Company Overview
Company H1B Sponsorship