Note: The job is a remote job and is open to candidates in USA. DSV is a global transport and logistics company providing supply chain, transportation, storage, packaging, and related services. The Senior Manager, High-Velocity Launch Operations leads end-to-end startup, stabilization, and performance ramping for new and expanding Contract Logistics facilities, while managing process deployment, customer-driven changes, operational readiness, and cross-functional stakeholder engagement.
Responsibilities
- Customer Scope & Change Management: Lead execution of customer-driven changes including expansions, new processes, and network adjustments
- Process Launch: Deployment of systems, SOPs, and standardized workflows (GXD, Blue Yonder, etc.)
- Site Launch: End-to-end facility startup including readiness, staffing, go-live execution, and stabilization
- Lead full site-launch lifecycle, from pre-launch planning through go-live and stabilization
- Develop and execute launch plans including site infrastructure, staffing, training, layout readiness, and SOP deployment
- Coordinate cross-functional teams to ensure launch readiness
- Serve as the primary point of contact for launch activities and escalations
- Ensure SOPs are implemented and validated prior to go-live
- Drive consistency across sites through standardized processes and reporting
- Partner with Shared Services teams to implement best practices
- Validate system readiness across platforms (GXD, Blue Yonder, CargoWrite, etc.)
- Own site ramp performance post-launch ensuring KPI achievement
- Monitor throughput, safety, inventory & quality, service SLAs, and financial performance
- Conduct regular site-performance reviews and drive corrective actions, working hands-on wherever necessary
- Partner effectively with local and central stakeholders
- Interface directly with customers, serving as one of the primary points of contact during launch activities, in conjunction with internal stakeholders
- Drive tactical execution while also providing executive-level updates throughout launch activities, inclusive of project and task status, operational performance, and proactive risk identification
- Proactively identify risks and develop mitigation strategies
- Ensure compliance with safety and operational standards
Skills
- 7–10+ years in operations, supply chain, or related field
- Experience leading multi-site or large-scale operations
- Proven experience launching new facilities
- Strong knowledge of operational systems and tools
- Experience managing KPIs and financial performance
- 50–75% travel depending on launch schedule
- Ability to support multiple site launches
- Flexible schedule during critical periods
- Experience with large enterprise customers
- Background in multi-site operations
- Lean / Six Sigma certification
Company Overview