Note: The job is a remote job and is open to candidates in USA. Greenbrook Medical is building the new standard in primary care, focusing on high-touch, relationship-based care for seniors. The Senior Manager, Growth Operations & Strategy will lead the strategic and operational efforts behind the company's growth initiatives, ensuring alignment across teams and driving cross-functional execution to achieve ambitious targets.
Responsibilities
- Lead the annual and quarterly OKR process for the Growth team in partnership with the Chief of Staff
- Make sure goals are aligned across the Growth team and that progress is reviewed on a consistent cadence
- Build the analysis needed to support growth decisions, including market sizing for new locations, competitive research, partnership opportunities, and expansion planning scenarios
- Turn analysis into clear recommendations for leadership, including tradeoffs and implications
- Identify and size new opportunities for the team to pursue and help determine where we should invest time and resources
- Build and maintain the growth model: projected conversions by clinic, staffing ratios, panel maturity tracking, and scenario planning for new locations
- Own growth reporting infrastructure: business logic, dashboards, weekly/monthly cadence, and data accuracy
- Own our Hubspot instance, including how it’s configured, workflows, reporting and modifications as our business evolves
- Recommend tech investments to enable and advance the core growth KPIs
- Proactively surface insights and recommendations to leadership
- Translate growth targets into operational plans with milestones, owners, and timelines
- Coordinate cross-functionally on launch sequencing and resource allocation
- Lead complex cross-functional projects end-to-end; own the project plan, track dependencies, and escalate blockers
Skills
- 5-8+ years of experience in Growth Operations, Revenue Operations, Strategy & Operations, or a similar role within a high-growth healthcare or multi-site services organization
- A bachelor's degree (advanced degree preferred)
- Strong analytical skills with experience building models, designing dashboards, and using data to drive business decisions
- A proven track record leading complex, cross-functional projects from strategy through execution
- Excellent problem-solving skills with the ability to simplify complexity and create clarity in ambiguous environments
- Strong communication skills and the ability to influence stakeholders at all levels of the organization
- A high level of ownership, accountability, and follow-through, with a bias toward action and execution
- You're AI-native and have successfully built or implemented AI-powered tools, automations, or workflows that improve business performance
- You thrive in fast-moving, high-growth environments where priorities evolve quickly and systems are continuously being built and improved
- You naturally connect data, operations, and strategy, using insights to influence decisions and drive measurable business outcomes
- You enjoy building scalable processes rather than simply operating existing ones
- You're known for anticipating problems, proactively closing gaps, and driving initiatives forward without needing direction
Benefits
- Generous annual performance bonus
- Health, dental, and vision insurance
- Paid time off
- 401(k) with company match
Company Overview