Note: The job is a remote job and is open to candidates in USA. ClickUp is building an AI-native workspace that unifies tasks, documents, chat, calendars, and enterprise search. The Senior Manager, Engineering will lead and grow the Identity & Access Management Platform team, owning delivery of enterprise-grade authentication, authorization, access control, and identity capabilities. The role also oversees roadmap priorities, operational excellence, cross-functional collaboration, and AI-native team operations.
Responsibilities
- Lead, grow, and develop the IAM Platform engineering team — own hiring, mentorship, performance, and career growth, and scale the team thoughtfully as we expand our enterprise investment
- Own the delivery of ClickUp's enterprise-grade access management platform: the authorization engine and permission/role model, authentication (SSO via SAML/OIDC and social/Okta/Entra, MFA/2FA, session and token management), SCIM provisioning, sharing and access-control primitives, audit logs, OAuth and API token management, and the core data model and APIs that define how customers' work is organized across the product
- Set the roadmap and priorities in partnership with product, security, and engineering leadership — elevating the access, identity, and admin capabilities enterprises depend on to an enterprise-grade standard and keeping them there
- Run an AI-native team: structure the work so agents can route, scope, and report on it; use AI flows to remove status meetings and manual reporting, reduce noise, and let a small team operate at scale. Continuously raise the bar on how the team leverages AI end-to-end
- Partner with enterprise customers, GTM, and security teams on access-control and identity requirements, and represent ClickUp credibly in enterprise security and architecture reviews
- Own operational excellence for high-blast-radius services: a healthy on-call rotation, safe migrations, reliability, and a clear security boundary where the server remains the source of truth
- Uphold a high engineering bar — design and code review, testing, performance, and security-by-design — for the most security-critical area of the product
- Collaborate across backend, frontend, platform, product, design, and infosec to ship coherent access experiences on top of the platform
Skills
- 8+ years of professional software engineering experience building production SaaS, with 3+ years managing engineering teams (including senior engineers)
- Identity and access management experience is required — hands-on background delivering authentication and authorization systems: OAuth 2.0, OIDC, SAML, JWTs, MFA/2FA, enterprise SSO, SCIM, and RBAC/permission and role models, ideally in a multi-tenant environment
- A proven ability to use AI tools and agentic workflows to reduce noise and streamline how a team works — automating reporting, triage, and status, and freeing engineers to focus on building
- Experience delivering enterprise-grade SaaS at scale, and working directly with enterprise customers and their security, compliance, and administrative requirements
- A track record of building and scaling high-performing engineering teams — hiring, growing, and retaining strong engineers
- Enough technical depth to lead architecture discussions, make sound trade-offs on high-blast-radius systems, and hold a high bar without being the sole implementer
- A security-conscious mindset: you design access control precisely, treat the server as the source of truth, and think about correctness, auditability, and blast radius by default
- Excellent communication and cross-functional collaboration skills across engineering, product, design, and security
- Daily fluency with AI tools in your own workflow
- Experience owning IAM or authorization at scale — millions of users, multi-tenant, or workspace-scoped identity and token models
- Experience designing configuration-driven or policy-based access models (RBAC/ABAC), authorization engines, or Zero Trust identity
- Experience with SCIM provisioning, audit logging, and enterprise compliance frameworks (SOC 2, ISO 27001, and similar)
- A track record of moving a product upmarket and winning demanding enterprise customers
- Experience introducing AI-native or agent-driven operating models to an engineering team
- Experience managing engineers across backend and frontend, or managing other leads
Company Overview
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