Note: The job is a remote job and is open to candidates in USA. VGS provides payment tokenization and value-added payment services through secure technology platforms. The Senior Engineering Manager will lead the Payments Acceptance team, manage 8–10 engineers, and oversee the delivery of scalable, reliable, secure, and AI-augmented backend services such as Network Tokens, Account Updater, 3DS, and Account Validation.
Responsibilities
- Drive AI-Native Delivery: Oversee the end-to-end lifecycle of services using AI-augmented development methodologies. You will lead the shift in how we design, build, test, deploy, monitor and operate services in VGS production environments
- Strategic Partnership:Partner with Product Management to define the feature roadmap ensuring security, performance, and scalability are prioritized alongside new value-added services
- Lead from the Front:Hire, coach, and mentor a high-performing team. You aren’t just a people manager; you are a culture-builder who raises the bar for engineering excellence and "leads by doing."
- Architectural Oversight:Collaborate with the CTO and Tech Leads to drive design choices, ensuring your team’s services follow established patterns while remaining innovative
- Operational Excellence:Manage unplanned workstreams—incidents, vulnerabilities, and defects—with a sharp focus on building resilient, self-healing systems
- Cross-Functional Collaboration:Partner with Payments Acceptance Foundations, Sustaining, Infrastructure, Shared Services and Security teams to resolve dependencies and ensure a seamless path to production for VAS products
- Cultivate Code Quality:Foster a rigorous engineering culture centered on comprehensive testing, automation, and robust code reviews, tailored specifically for AI-augmented development workflows
- Embody Our Leadership Principles****: Lead with humility and respect, delight our customers, raise the bar, create immense value, and act as a true owner—going above and beyond to do the right thing for our company while having fun along the way
- Participate in team-based on-call rotations to maintain system reliability, actively responding to incidents, troubleshooting production issues, and conducting root cause analysis to drive long-term service improvements
Skills
- 5+ years as an Engineering Manager, Technical / Team lead, or Architect in an enterprise or high-growth SaaS environment
- A strong command of Agile, DevOps, and SRE practices, specifically adapted for AI-integrated development (e.g., managing agent-generated code pipelines and automated testing suites)
- Deep experience managing a mesh of microservices written in Java. Strong command of API fundamentals, event-driven architectures, messaging platforms like SQS/Kafka, SQL/NoSQL databases, and enterprise data platforms requiring best-in-class performance, scale, security, and availability
- Experience with container-orchestration based delivery paradigms, preferably Kubernetes, and experience with modern SaaS toolchain in a public cloud environment, preferably AWS
- Experience defining and maintaining SLAs/SLOs and navigating modern observability toolchains
- Experience operating within regulated compliance frameworks such as SOC2, PCI-DSS, and ISO27001
- A proclivity to "lead from the front" through continuous improvement in people, process, and technology, combined with humility to empower your team to take true ownership
- Participate in team-based on-call rotations to maintain system reliability, actively responding to incidents, troubleshooting production issues, and conducting root cause analysis to drive long-term service improvements
- US-only
- Arizona, California, Colorado, Connecticut, Florida, Idaho, Illinois, Iowa, Michigan, Minnesota, New York, North Carolina, Ohio, Oregon, Pennsylvania, Texas, Utah, Virginia, Washington, Ontario (Canada), Alberta (Canada), or British Columbia (Canada)
Benefits
- Flexible work hours and flexible PTO
- Competitive health benefits
- VGS stock options
- 401k plan, with employer matching 4% and immediate vesting (available only for US employees)
- Life & disability insurance
- Pre-tax flexible spending accounts, dependent and healthcare FSA (available only for US employees)
- Global parental leave program
- Employee Assistance Program
- Home Internet reimbursement
- New hire home office set-up allowance
- Professional learning reimbursement
- Remote-first philosophy; employees within 30 miles of one of the office locations follow a hybrid schedule with some in-person time
Company Overview