Note: The job is a remote job and is open to candidates in USA. CVS Health is dedicated to building a connected and compassionate health experience for individuals. The Senior Manager of Digital Product Strategy will lead the development and enhancement of digital products, conducting market research and collaborating with cross-functional teams to ensure products meet customer needs.
Responsibilities
- Translate complex engineering initiatives (cloud, platforms, APIs, AI/ML, automation, integrations) into clear, compelling business narratives that resonate with leadership and stakeholders
- Convert technical use cases into measurable business outcomes, including customer value (experience, adoption, retention, NPS), financial impact (cost savings, cost avoidance, revenue enablement, margin improvement), and operational efficiency (cycle time reduction, productivity gains, throughput)
- Serve as a strategic bridge between Engineering, Product, and Business teams to ensure alignment and clarity of value
- Create executive-level storytelling artifacts such as presentations, dashboards, QBRs, and leadership updates that clearly communicate impact
- Define and standardize business KPIs that directly link engineering outputs to business outcomes
- Build and operationalize a value realization framework that connects technology delivery to measurable business impact
- Drive data-backed storytelling with strong alignment to metrics, KPIs, and business objectives
- Leverage AI tools, analytics platforms, and automation to enhance storytelling, improve insights, and identify efficiencies
- Identify and communicate optimization opportunities across cost reduction, process simplification, and scalable growth initiatives
- Increase visibility of platform capabilities, innovation, and engineering achievements across the organization
- Establish a repeatable communication and storytelling framework to ensure consistency and scalability
- Partner closely with Engineering, Product, Finance, and Business leaders to align on value articulation and outcomes
- Mentor Product Managers and Product Leaders on business storytelling and translating technology initiatives into clear business impact
- Build organizational capability through development of playbooks, templates, and best practices
Skills
- 7+ years of experience translating technical use cases into measurable business outcomes, including customer value (experience, adoption, retention, NPS), financial impact (ROI, cost savings, revenue contribution), and operational efficiency (productivity, scalability, performance)
- 3+ years of techno-functional expertise with a strong understanding of modern engineering ecosystems (cloud, distributed systems, APIs, data platforms, AI/ML, automation), and the ability to interpret technical architecture and articulate clear business implications
- 3+ years of experience in executive storytelling with strong communication skills, including creating impactful materials for VP, SVP, and EVP-level audiences
- Bachelor's degree or equivalent experience (HS diploma + 4 years relevant experience)
- Background in Product Marketing, Strategy Consulting, Transformation, or Platform Strategy with a strong ability to connect technology initiatives to business value
- Hands-on experience leveraging AI, Generative AI, and analytics tools to enhance storytelling, generate insights, and drive productivity improvements
- Demonstrated experience building scalable frameworks and playbooks for tech-to-business translation, value realization, and executive communication
- Strong understanding of financial concepts, including ROI, TCO, and cost-benefit analysis, with the ability to apply them in decision-making
- Experience mentoring and developing Product Managers, Product Leaders, and cross-functional team members to build organizational capability
- Familiarity with platform modernization, legacy transformation, enterprise system integrations, and large-scale AI adoption and automation initiatives
Benefits
- Eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above
- Includes an award target in the company’s equity award program
- Eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families
- Benefits for this position include medical, dental, and vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources, based on eligibility
Company Overview
Company H1B Sponsorship