Note: The job is a remote job and is open to candidates in USA. Transcarent is hiring a Senior Manager, Data Integration to manage the data feeds needed to run its business. The role leads data integration and support engineers, oversees partner relationships and day-to-day file operations, and coordinates stakeholders to deliver and improve integrations.
Responsibilities
- Manage a team of data integration and support engineers to deploy and maintain outbound data integrations to support Transcarent’s business
- Manage the inflow of requests from stakeholder groups, maintaining a backlog of work tickets while working to prioritize and delvier timely results
- Manages relationships with Transcarent’s data partner ecosystem to ensure day to day file operations and maintenance activities for existing customers are performed to expecttatons and/or service level agreements
- Ensures proper communication between Transcarent stakeholders such as Customer Implementation, Customer Success and external stakeholders such as benefit administrators, carrier and partner
- Assist with escalations to benefit administrators, carriers and partners when needed
- Organize and work effectively with staff from cross-functional teams across the organization
- Create & maintain program documentation such as program/project plans, functional requirements and specifications, gap and dependency analyses, briefs, and periodic reports
- Continuously identifying and drive process improvements opportunities
- Build strong relationships with cross-functional teams
- Conduct issue and metric tracking and reporting necessary to communicate overall program health/status
- Facilitate conflict/issue resolution at the Product and Tech organization level
- Work with multiple functional groups across geographies and time zones
Skills
- Bachelors or Master's Degree in Business, Information Management, Computer Science Engineering related fields
- 4+ engineering or 3+ program management experience in a high performing/growth agile data integration and operations organization
- Experience with Project and Partner Management in Healthcare
- Experience with Date Integrations (ETL) specifically working with healthcare data typs such as benefits, claims, clinical or referral data
- Working knowledge of agile delivery methodologies – SCRUM & KANBAN
- Strong collaboration, team building, and leadership skills with internal and external partners and stakeholders
- Ability to work independently, prioritize requests, and deliver on accountabilities
- Ability to manage multiple projects, tasks, and priorities and to create order from ambiguity
- Excellent communication, analytical, prioritization and communications skills
- Experience managing cross-company teams involved in cross organization initiatives
- Demonstrated ability to work under pressure
- Developing people management/leadership skills
Benefits
- All regular employees are eligible for the corporate bonus program or a sales incentive (target included in OTE), as well as stock options.
- Competitive medical, dental, and vision coverage
- Competitive 401(k) Plan with a generous company match
- Flexible Time Off/Paid Time Off, 13 paid holidays
- Protection Plans including Life Insurance, Disability Insurance, and Supplemental Insurance
- Mental Health and Wellness benefits
Company Overview
Company H1B Sponsorship