Note: The job is a remote job and is open to candidates in USA. Agility Robotics develops commercially deployed humanoid robots that work alongside teams in warehouses, manufacturing facilities, and distribution centers. The Senior Manager, Commercial Operations will build and lead the commercial operating model, including quote-to-cash processes, systems, reporting, forecasting integration, and team development to support scalable execution and customer delivery.
Responsibilities
- **Quote-to-Cash (Q2C) Process Ownership:** Own the end-to-end Q2C operating model, including clearly defined roles, responsibilities, SLAs, handoffs, and governance. Drive cross-functional alignment between Sales, Program Management, Finance, Legal, Engineering, and Supply Chain to ensure predictable and repeatable execution
- **Systems, Tooling & Data Infrastructure:** Oversee the configuration, governance, and strategic use of HubSpot/SalesHub as the commercial system of record. Partner with Marketing and Sales to design automation, pipeline workflows, and reporting dashboards that ensure data integrity, usability, and adoption
- **Commercial Operating Rhythm & Reporting:** Define and manage the Commercial operating rhythm, including pipeline reviews, forecast meetings, and cross-functional syncs. Own commercial reporting for leadership, summarizing insights, highlighting risks, and providing data-backed recommendations
- **Commercial Strategy & SIOP Integration:** Partner with Finance to refine demand and pipeline forecasts, ensuring assumptions and risks are accurately represented. Serve as the commercial liaison into the SIOP process, ensuring demand signals are aligned with operational planning, robot availability, and customer milestones
- **Team Leadership & Talent Development:** Build and grow a high-performing commercial operations team as the organization scales. Develop and empower team members, establish clear roles and ways of working, and foster a culture of accountability, continuous learning, and high performance
Skills
- Proven experience in Revenue Operations or Commercial Operations
- Strong ability to drive cross-functional alignment and process improvement across complex operational supply chains
- Proficiency in financial modeling, scenario planning, and data visualization
- Proven track record of managing and developing high-performing teams, with experience in hiring, coaching, and performance management
- Applicants must have current authorization to work in the United States
- Preferably in a high-growth hardware or robotics environment
- Deep expertise in CRM architecture and administration
- HubSpot experience preferred
Benefits
- 401(k) Plan: Includes a 6% company match.
- Company stock options.
- 100% company-paid medical, dental, vision, and short/long-term disability insurance for employees.
- Eligible for benefits on your first day of employment.
- Employee Assistance Program (EAP).
- Exempt Employees: Flexible, unlimited PTO and 12 company holidays, including a winter shutdown.
- Non-Exempt Employees: 10 vacation days, paid sick leave, and 12 company holidays, including a winter shutdown, annually.
- Catered lunches four times a week and a variety of healthy snacks and refreshments at our Salem and Pittsburgh locations.
- Generous paid parental leave programs.
- A culture that supports flexible work arrangements.
- Professional development and tuition reimbursement programs.
- Relocation assistance provided for eligible roles.
- Annual discretionary bonus provided for eligible roles.
Company Overview