Note: The job is a remote job and is open to candidates in USA. Sikich offers professional services across consulting, technology, and compliance. The Senior Manager, Client Accounting Services role provides strategic direction, technical support, and process improvement for client accounting operations, while managing client relationships, mentoring teams, and leveraging technology, automation, and AI to improve operational performance.
Responsibilities
- Analyzing, developing, and working with client teams to implement financial and operational infrastructure for clients in the outsourcing space
- Distilling technical or project management guidance efficiently and communicating effectively to staff and clients
- Developing and mentoring Sikich team members
- Managing client relationships and being a brand ambassador for Sikich
- Keeping portfolio management leadership abreast of operational health (client issues, team development, etc.) and adequately presenting solutions or action plans in a proactive manner
- Designing and vetting solutions related to team or client issues, and executing through completion with minimal guidance or consensus-building
- Enhancing Sikich processes and ideating continuous improvement to enhance Sikich operational and functional maturity
- Preparing Sikich internal stakeholders ahead of semi-annual Partnership Reviews for assigned clients. This includes, but is not limited to, maintaining sufficient operational awareness within assigned client portfolio through weekly and monthly interactions with project leads, and clients
- Leverage emerging technologies, automation, and artificial intelligence (AI) tools to improve operational efficiency, enhance client service delivery, identify process optimization opportunities, and drive innovation across client engagements and internal CAS operations
Skills
- * Minimum 10 years of experience required
- * Prior consulting experience with proven ability to manage multiple client service teams and client relationships
- * Bachelor's degree in a business-related field
- * Ability to achieve desired results by holding others accountable and leading teams
- * Familiar with GAAP concepts and interpretation of guidance
- * Mastery of Microsoft Excel and PowerPoint required
- * Excellent written and verbal communication skills, especially with discussing technical concepts and distilling them into actionable steps for your team and/or clients
- * Self-starter, creative problem solver, and thrives under limited supervision
- * Strong analytical, organizational, and project management skills
- * Ability to adapt to a changing working environment, pivoting with new priorities, communicating change effectively, and driving alignment in execution with your teams and clients
- * Ability to work effectively both in a team environment and independently under tight deadlines and pressure
- * Demonstrated ability to evaluate, adopt, and utilize emerging technologies, including artificial intelligence (AI) and automation tools, to enhance business processes, improve decision-making, and drive operational efficiency
- * Values driven – You embody and model absolute integrity and servant leadership and you have a bias for action and continuous innovation
- * Uncompromising problem solver – You see opportunities in every business challenge and can develop, articulate and implement solutions
- * Collaboration – You are a relationship builder across all levels of the organization and across all business units
- * Instills trust – You do what you say, without ego, and you follow through on commitments consistently and credibly
- * Impact & influence – You are relentlessly focused on making a difference and can gain support for ideas, proposals and solutions. You get others to act, with or without formal authority, to advance initiatives and objectives
- * Bachelor's degree in a business-related field (degrees focusing on accounting or finance preferred)
- * Proven track record of improving financial and operational processes, preferably with growth-stage companies
Benefits
- Flexible Time Off (FTO) Policy, including paid personal time, mental/physical health care, vacation, and sick leave; FTO is activated on the first day with the organization for full-time employees, as the role permits.
- Paid holidays during the year and time off during the last week of the calendar year when client and project work permits.
- Comprehensive wellness program, with activities tracked through the wellness provider to obtain gift cards and other rewards.
- Flexible work arrangements.
- Health, dental, vision, life, and accident/death/disability insurance options.
- HSA employer contribution.
- Nine (9) paid holidays annually.
- Robust paid Parental Bonding Leave program covering birth, adoption, and foster children.
- 401(k) with employer contributions.
- CPA bonus with four (4) paid exam days and four (4) paid study days.
- Tuition reimbursement.
- Generous employee referral bonus program.
- Client referral bonus program.
- Pet insurance.
- FORCE – Sikich community volunteer program enabling each team member to use up to four hours of paid time annually to volunteer and make a difference in their local communities.
Company Overview
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