Note: The job is a remote job and is open to candidates in USA. Docker is a globally distributed, remote-first company building developer tooling for building, sharing, and running applications. Docker is seeking a Senior Manager, Business Systems to lead its Salesforce development and administration team, own the Salesforce roadmap and operational health, and manage adjacent RevOps tools. The role partners with cross-functional stakeholders while remaining hands-on with architecture, code, security, DevOps, integrations, and AI-driven Salesforce workflows.
Responsibilities
- Manage and grow a team of Salesforce developers and administrators, including hiring, performance management, career development, and day-to-day prioritization of their work
- Own the Salesforce platform roadmap across Sales Cloud, Service Cloud, CPQ, and integrated third-party systems, balancing production support, technical debt reduction, and net-new delivery
- Stay hands-on with architecture and code review for Apex, Lightning Web Components (LWC), Flow automation, and platform security, guiding your team's technical decisions rather than delegating them entirely
- Own the Salesforce DevOps and release management lifecycle: Gearset administration, source control, testing frameworks, CI/CD pipelines, deployment governance, and production change management, including planning around end-of-quarter production freezes
- Pair heavily with the Technical Architect to execute against their architectural roadmap, with dotted-line accountability for delivering their priorities through your team while retaining direct management authority over your reports
- Maintain governance over Salesforce data architecture, security model, sharing rules, profiles, permission sets, and integration/service account hygiene across connected systems
- Own or co-own supporting integrations between Salesforce and platforms
- Own a set of adjacent RevOps tools outside Salesforce (e.g., Gearset, Gong, Loom) and coordinate with other owners
- Manage Agentforce, Slackbot, AI skills, and other AI-driven Salesforce offerings, and evaluate new AI-driven workflow opportunities on the platform
- Partner with GTM stakeholders to gather requirements and translate business needs into technical solutions delivered by your team
- Set team standards for documentation, testing, and change management, and enforce operating rules for high-risk changes (e.g., Closed/Won opportunity edits, ownership changes) to protect data integrity and downstream automation
- Escalate and resolve complex production issues, serving as the team's senior technical point of contact
Skills
- 5+ years total hands-on Salesforce development experience in enterprise environments and people management
- Deep expertise with Apex, Lightning Web Components (LWC), SOQL/SOSL, Salesforce APIs, Flow automation, and platform security
- Experience with Salesforce CPQ and billing systems
- Experience with RevOps or quote-to-cash processes
- Strong understanding of Salesforce DevOps and CI/CD practices (Gearset or similar)
- Experience working in high-growth SaaS or technology companies, ideally supporting a globally distributed GTM organization
- Strong analytical, communication, and problem-solving skills; comfortable balancing people management with hands-on technical work
- Docker does not offer visa sponsorship for this role
- Salesforce Platform Developer I or II, or Salesforce Administrator certification
- Familiarity with NetSuite and quote-to-cash business processes and Mulesoft
- Familiarity with data warehousing, analytics, or AI-driven workflows
- Experience supporting global sales organizations
Benefits
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Company Overview