Note: The job is a remote job and is open to candidates in USA. UST HealthProof is a mission-driven company that transforms lives through technology. The Senior Mainframe Operations role provides advanced operational support and mentorship, ensuring stability and operational excellence within the mainframe environment.
Responsibilities
- Lead monitoring and control of mainframe production environments
- Perform advanced operational tasks, including complex job recovery, system coordination, and troubleshooting
- Serve as the primary escalation point for incidents, outages, and operational exceptions
- Guide, coach, and mentor Junior Mainframe Operations Resources during training and on the job activities
- Coordinate with system programmers, application teams, and infrastructure teams during incidents and changes
- Support change management, releases, maintenance windows, and disaster recovery activities
- Review and improve runbooks, procedures, and operational documentation
Skills
- 4–5 years of experience supporting mainframe production operations
- Proven ability to ensure system stability, availability, and compliance with operational and security standards
- Demonstrated leadership during high‑severity incidents, including coordination, escalation, and resolution
- Experience mentoring junior resources and providing technical guidance to support team effectiveness
- Strong focus on operational excellence, knowledge sharing, and continuous improvement of support processes
Benefits
- Full-time, regular employees accrue a minimum of 10 days of paid vacation per year
- Receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year)
- 10 paid holidays
- Eligible for paid bereavement leave and jury duty
- Eligible to participate in the Company’s 401(k) Retirement Plan with employer matching
- They and their dependents residing in the US are eligible for medical, dental, and vision insurance
- Basic life insurance
- Accidental death and disability insurance
- Short- and long-term disability benefits
- Regular employees may purchase additional voluntary short-term disability benefits
- Participate in a Health Savings Account (HSA)
- As well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines
- All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws
Company Overview
Company H1B Sponsorship