Note: The job is a remote job and is open to candidates in USA. First American is a people-focused title insurance company whose Agency Division provides resources, services, and underwriting guidance to policy-issuing agents. The Senior Instructional Designer will design, develop, and implement learning solutions across instructor-led, self-paced, mobile, video, and audio-based formats, while conducting needs analyses, collaborating with stakeholders, and evaluating training effectiveness.
Responsibilities
- Build commercial quality learning content using industry accepted instructional design processes (ADDIE, ARCS, Bloom’s etc.)
- Perform complex needs/job analysis and effectively communicate development requirements to all levels within the organization
- Determine the most appropriate and effective learning methods for diverse work groups
- Work with subject matter experts, stakeholder, business sponsors and students to ensure learning objectives are met
- Present complex information using instructionally effective methods
- Analyze/assess training effectiveness and recommend adjustments
- Track employee performance and measure training outcomes
- May recommend training methods
- May participate in system administration and course maintenance, such as Learning Management System (LMS)
Skills
- Strong training project management skills with an emphasis on needs analysis, scope, time estimations and execution
- Demonstrated critical thinking to review and analyze data
- Proficient in graphic/user interface/interactive design
- Experience with multiple applications such as: Adobe Creative Suite (PhotoShop, Illustrator, Bridge, Premiere, InDesign, AfterEffects, etc.), Articulate 360 (Storyline 360, Rise, Studio 360, Replay, etc.), Snagit 2018 or greater, Camtasia 2018 or greater, Microsoft Office Applications, Online graphic design applications, such as Venngage, Canva, etc., HTML, ActionScript or application/gaming design
- Excellent written and verbal communication skills
- Excellent interpersonal, relationship-building and teamwork skills
- Self-motivated; self-starter
- Ability to manage multiple tasks, respond quickly to emergent problems, and focus both on long-range projects and immediate tasks
- Bachelor's degree or equivalent combination of education and experience
- 7-10 years experience designing training for adult audiences in a professional environment (commercial or corporate)
- Information Mapping/DocuTools Certification preferred
- Instructional design certificate from an industry recognized organization (ASTD, eLearning Guild, Langevin, etc.)
Benefits
- Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
- Inclusive workplace culture that embraces and supports individuality.
Company Overview