Note: The job is a remote job and is open to candidates in USA. Safeguard Services Inc. is seeking a Senior Epic Instructional Designer / eLearning Developer for its Enterprise Services department. The role designs, develops, and evaluates advanced Epic-focused digital, instructor-led, and blended training programs while collaborating with technical and operational stakeholders. The position also manages learning systems, training environments, curricula, and analytics to improve system utilization and learner performance.
Responsibilities
- Develop, update, and validate Epic training curricula, eLearning courses, instructional materials, and training environments
- Conduct learning needs assessments and identify end-user performance gaps
- Establish learning objectives and design effective educational interventions
- Create digital, instructor-led, remote, and blended learning programs
- Develop templates and maximize the use of learning technologies and eLearning tools
- Build structured, interactive eLearning modules using adult learning principles
- Create knowledge checks, assessments, and other course-evaluation tools
- Manage the daily operation and maintenance of the Learning Management System
- Ensure Epic training environments are properly built, maintained, and optimized
- Audit courses and evaluate the effectiveness and business impact of learning programs
- Use learning analytics, data, and performance metrics to improve training
- Manage multiple projects, priorities, stakeholders, and deadlines
- Partner with leadership to ensure training transfers effectively into the operational work environment
- Collaborate with Epic analysts and technical teams to resolve complex content and delivery issues
- Consult with and mentor team members and department educators on eLearning development
- Maintain expertise in assigned Epic modules and related software
- Support curriculum planning tied to organizational goals, operational workflows, and end-user responsibilities
Skills
- • At least five years of experience in instructional design and web-based or eLearning development
- • Epic certification in at least one module
- • Bachelor's degree; or an associate degree plus at least seven years of relevant experience
- • Experience developing technical training and eLearning programs
- • Experience using Learning Management Systems and integrated learning tools
- • Demonstrated knowledge of adult learning theory, learner motivation, and professional development
- • Experience with eLearning development and content-authoring tools
- • Experience leading the educational components of multiple projects
- • Demonstrated ability to collaborate with multiple stakeholders and deliver high-quality work on time
- • Experience using learning analytics, data, and performance metrics to improve training
- • Working knowledge of multimedia delivery formats, including streaming video and animation
- • Understanding of in-person, remote, online, and blended learning methods
- • Experience developing curricula, learning objectives, knowledge checks, and assessments
- • Ability to manage competing priorities, ambiguity, and tight deadlines
- • Ability to work independently and as part of a team
- • Ability to build trusted working relationships with business and operational leaders
- • Ability to independently manage and improve curriculum with minimal direction
- • Strong English speaking, reading, and writing skills
- • instructional design and web-based or eLearning development.: 5 years (Required)
- • technical training and eLearning programs.: 2 years (Required)
- • Must be certified in at least one EPIC module (Required)
- • Epic Master Training Environment build experience
- • Instructional Design certificate
- • Experience with graphic design, usability design, software development, or multimedia production
- • Experience mentoring educators or instructional design team members
- • Familiarity with clinical documentation workflows and healthcare operations
Benefits
- Full-time contract
- Remote work arrangement
Company Overview