Note: The job is a remote job and is open to candidates in USA. Upstart is an AI lending marketplace dedicated to reducing the cost and complexity of borrowing. The Senior Engineering Manager for the Delivery team will lead efforts to improve software deployment processes and ensure reliable release automation, focusing on safety, speed, and predictability.
Responsibilities
- Manage and develop a team focused on deployment infrastructure, release automation, monolith delivery, and engineering velocity
- Define a clear charter, roadmap, ownership model, and measurable outcomes for the Delivery function
- Translate strategy into capacity-aware plans with explicit priorities, trade-offs, milestones, and success measures
- Maintain strong operational ownership of critical systems used to release software into production
- Build a culture of execution, technical quality, ownership, and continuous improvement
- Develop engineers and technical leaders who can independently own complex delivery capabilities
- Improve the speed, reliability, safety, and usability of deployment workflows
- Standardize deployment and release patterns across services and engineering teams
- Advance progressive delivery, automated rollback, and signal-driven production promotion
- Reduce manual gates, deployment-specific tribal knowledge, and cross-team coordination
- Improve deployment observability so engineers can quickly understand release status, health, and customer impact
- Ensure deployment infrastructure is secure, auditable, resilient, and scalable
- Improve the safety and efficiency of building, releasing, and operating changes within Upstart’s monolith
- Reduce bottlenecks and operational risk in shared release workflows
- Establish incremental modernization plans that improve delivery without destabilizing critical systems
- Partner with application and platform teams to clarify ownership and reduce coupling in the release process
- Support architectural transitions while maintaining a predictable production delivery experience
- Ensure changes to legacy delivery systems produce measurable improvements in engineering velocity and release safety
- Enable engineering teams to deploy, promote, monitor, and roll back releases through standardized self-service workflows
- Provide clear interfaces between Developer Platform build outputs and Delivery-owned deployment systems
- Reduce support requests and manual intervention through automation, documentation, and improved platform usability
- Partner with engineering teams to identify release pain points and prioritize high-leverage improvements
- Establish clear deployment standards while supporting justified differences between service architectures
- Improve adoption of preferred deployment patterns across the engineering organization
- Establish service expectations and operational practices for critical deployment systems
- Improve detection, diagnosis, and recovery for release infrastructure failures
- Reduce recurring deployment toil, instability, and failed-release patterns
- Partner with SRE to embed appropriate reliability signals and safeguards into production release workflows
- Use deployment data to identify systemic friction, prioritize investment, and communicate impact
- Maintain visible ownership of delivery health, risk, capacity, and technical debt
Skills
- 5+ years of engineering management experience
- 7+ years of experience in software engineering, DevOps, release engineering, platform engineering, or a related discipline
- Significant technical experience with deployment systems, release automation, progressive delivery, or production infrastructure
- Experience managing critical internal platforms used to release software across a large engineering organization
- Strong understanding of distributed systems, cloud infrastructure, production operations, and software-release risk
- Demonstrated ability to translate strategy into focused, capacity-aware execution plans and measurable outcomes
- Experience leading modernization while maintaining stability of business-critical legacy systems
- Track record of hiring, developing, and retaining high-performing engineers and technical leaders
- Strong cross-functional leadership and communication
- Systems thinking across release safety, engineering velocity, scalability, and operational resilience
- Experience with deployment technologies such as Argo CD, Spinnaker, Kubernetes controllers, or similar systems
- Experience implementing progressive delivery, canary releases, automated rollback, or signal-driven promotion
- Experience operating deployment systems for both monolithic and microservice architectures
- Familiarity with Kubernetes, AWS, service mesh technologies, and modern cloud-native platforms
- Experience modernizing large-scale release or deployment infrastructure
- Experience supporting major platform or architectural transitions
- Experience defining and measuring deployment performance through metrics such as lead time, deployment frequency, and change failure rate
- Strong product mindset when building internal delivery capabilities
- Experience partnering with CI or Developer Platform organizations across a clearly defined build-to-deploy boundary
Benefits
- Target bonuses
- Equity compensation
- Annual equity grants that vest quarterly
- 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually (USD in the US, CAD in Canada)
- Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only)
- Comprehensive health coverage designed to support you and your family, including medical, dental, vision, and wellness resources for US and supplemental health coverage for Canada.
- Health Savings Account contributions from Upstart for eligible plans (US only)
- Life insurance and disability coverage
- Paid time off, sick leave, and company holidays, in line with local requirements
- Paid family and parental leave to support caregiving and major life moments (duration varies by country)
- Family-centered benefits to support fertility, parenthood, and caregiving needs
- Employee Assistance Program (EAP) offering mental health support and life-centered resources
- Access to financial planning tools and a financial concierge service (US Only)
- Annual wellness allowance to support your physical and emotional well-being and personal development
- Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from
- Connection and community through team events, all-company updates, and employee resource groups (ERGs)
- Catered lunches and fully stocked micro-kitchens when working from one of our offices in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!)
- For roles based in Canada, please note that we are not currently able to hire in Quebec.
Company Overview
Company H1B Sponsorship