Note: The job is a remote job and is open to candidates in USA. Trustpoint.One partners with law firms and corporate legal departments to provide legal staffing, eDiscovery, and legal technology solutions. The Senior eDiscovery Project Manager leads complex eDiscovery engagements, advises clients, improves operational practices, and mentors Project Managers. The role manages litigation matters from planning through closeout while driving client service and delivery excellence.
Responsibilities
- Manage the full lifecycle of complex eDiscovery projects, from project planning through production and closeout
- Develop defensible workflows, project plans, timelines, budgets, and communication strategies
- Anticipate project risks, resolve issues proactively, and ensure successful client outcomes
- Oversee quality control, reporting, and delivery while balancing multiple active matters
- Build trusted relationships with clients through proactive communication and strategic guidance
- Lead client meetings, status updates, workflow discussions, and business reviews
- Understand each client's legal, business, and operational goals while delivering exceptional service
- Identify opportunities to strengthen client partnerships and improve service delivery
- Help standardize best practices across client engagements
- Partner with leadership to improve workflows, resource planning, and service consistency
- Analyze project trends and recommend process improvements
- Act as a senior escalation point for complex client or project issues
- Coach Project Managers on client communication, workflow strategy, and project execution
- Share knowledge, best practices, and lessons learned across the team
- Support the continued development of Trustpoint's Project Management organization
Skills
- • 7+ years of experience managing complex eDiscovery matters
- • Deep understanding of the Electronic Discovery Reference Model (EDRM)
- • Significant experience with Relativity or RelativityOne
- • Proven success managing large-scale litigation support projects
- • Experience serving as a primary client contact on strategic engagements
- • Strong understanding of litigation workflows, discovery strategy, and defensible processes
- • Excellent communication, organizational, and relationship-building skills
- • Ability to balance client expectations, operational priorities, and business objectives
- This position requires prolonged computer and screen-based work; frequent use of standard office technology; occasional standing, walking, bending, and reaching; and, where required, lifting or moving up to 30 pounds. Essential functions must be performed with or without reasonable accommodation
- • Experience mentoring or coaching project managers is strongly preferred
Benefits
- Eligibility for incentive compensation
- Comprehensive benefits including medical, dental, vision, 401(k), paid parental leave, disability coverage, and more
- Eligible employees may receive medical, dental, vision, life and disability insurance; paid time off; retirement benefits; and other applicable benefits, subject to eligibility and plan terms.
- Professional development
- A collaborative leadership team where your ideas are valued
- An organization that empowers experienced professionals to make decisions and solve problems
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