Note: The job is a remote job and is open to candidates in USA. UNFI is a leading company in natural and organic foods distribution, and they are seeking a Senior Director of Human Resources - Operations. This role involves leading HR strategy and initiatives across Distribution Centers, partnering with senior leadership to drive talent development and employee engagement while ensuring alignment with organizational goals.
Responsibilities
- Leads the HR function for Natural or Conventional Distribution Center HR teams, provides functional HR expertise, executes on key projects, and drives performance through local HR teams
- Mentors the HR team across the group. Responsible for leveraging best practices and creating a culture of collaboration within the group and Nationally
- Leads team in strategy development, execution and advises on company-wide programs. Participates in development, creates and executes a culture of collaboration across all regions/groups
- Oversees execution and delivery of National HR programs across the group. Oversees participation in projects, advises on policy and program design and roll-out plans. Ensures alignment on company-wide HR processes and programs
- Acts as a strategic advisor and coach to Senior Vice President leadership and below, navigating complex business needs while ensuring alignment with national standards and organizational priorities
- Leads cross-functional partnerships with Legal and Labor to drive consistent, risk-informed solutions to complex workforce issues
- Leverages a deep understanding of business needs and participates in systematically solving business problems across the group through the talent lens
- Responsible for driving the workforce and talent agenda, creating a compelling experience that attracts the right people in a competitive market and drives enterprise productivity
- Forecasts current and future talent needs. Gain in-depth understanding of business priorities and translate into workforce planning for the group. Maintains and updates a leadership succession plan for the group and proactively identifies next generation leaders. Oversees execution of the annual talent review process for the group
- Be a visible leader across the entire UNFI organization that is always driving to achieve current targets while creating a sustainable future for the Company
- Assesses, monitors and manages employee engagement on a proactive, ongoing basis. Oversees implementation of associate engagement surveys and action plans, in collaboration and partnership with the business leaders. Identifies trends and works to systematically address disengagement issues
- Actively selects and updates talent metrics. Derives insights from metrics and uses those insights to solve business problems, identify trends that require action, and improve processes
- Drives initiatives to increase caliber of talent and increase retention rate; innovate ways to add value to our employer brand proposition
- Creates a culture of collaborative problem solving to design comprehensive solutions. Proactively designs solutions before problems arise. Takes control of challenges that arise and collects feedback from multiple sources to address the problem
- Adapts strategies and techniques to resolve individual conflict situations. Provides leaders and associates with robust coaching and resources to help them resolve and prevent interpersonal and team conflicts and adapt to different associate and leadership styles
- Responsible for overseeing the execution of core annual programs, such as performance objectives and goal setting, performance evaluations, compensation planning, talent assessment, succession planning, wellness, annual enrollment, etc
- Responsible for HR compliance activities within the group, requires thorough knowledge off HR policies and procedures as well as federal and state/province laws
- Embraces a high regard for collaboration, leading and serving as a role model for others. Ensure that required programs are implemented to monitor compliance with applicable federal and state HR laws
- Owns and proactively manages personal development. Leverages networks effectively for self-driven, ongoing learning. Participates in development of HR colleagues
- Performs other duties as assigned
Skills
- Bachelor's degree in business or related field
- 15+ years of HR experience, or related field
- 5-7 years of experience in HR leadership role
- Demonstrates exceptional agility and a high sense of urgency, accurately assessing priorities, managing competing demands, and delivering results within required timeframes
- Expertise in talent strategy, workforce planning, employee engagement, and organizational effectiveness
- Comprehensive knowledge of federal, state/provincial, and local employment laws and regulations
- Strong understanding of compensation, benefits, and employee and labor relations principles
- Exceptional written, verbal, and interpersonal communication skills
- Advanced analytical and data-driven decision-making capabilities
- Proven ability to lead, coach, and develop high-performing teams
- Results-oriented leadership with a strong focus on performance and accountability
- Demonstrated ability to lead and execute complex projects and strategic initiatives
- Strong business acumen with the ability to align people strategies to business objectives
- Ability to build and sustain effective partnerships across all levels of the organization
- Strategic problem-solving skills with the ability to navigate complex business and workforce challenges
- Proven change leadership capabilities, including the ability to influence, drive adoption, and sustain organizational transformation
- Good judgment is required for this position as there may be times when direct supervision may not be immediately available
- Master's Degree preferred
- PHR/SPHR/CHRL/CPHR Certification preferred
Benefits
- Long Term Incentive and Bonus Eligible
- Paid Time Off
- Sick Time
- Paid holidays and parental leave
- 401K Program
- Medical, dental, vision, life, and accidental death/dismemberment insurance
- Short-term and long-term disability insurance program
- Flexible Spending Account and/or Health Savings Account, subject to meeting the eligibility requirements and the terms and conditions of these programs, and subject to any requirements under applicable collective bargaining agreements
- For Washington positions (or positions that may be performed remotely from Washington), https://www.unfi.com/jobs-more-info-wa.html for Washington-specific paid time off details
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