Note: The job is a remote job and is open to candidates in USA. Vangst is the employer of record for several thousand W-2 hourly employees working at client sites across multiple states in a fast-paced, highly regulated environment. The Senior Director of Human Resources will build and lead people operations, compliance, and HR infrastructure, while overseeing employee relations, multi-state compliance, payroll and benefits partnerships, risk management, HR systems, and team development.
Responsibilities
- Own the employee lifecycle for a high-volume W-2 hourly population: onboarding, I-9 and E-Verify, state and industry badging, assignment changes, and offboarding
- Investigate and resolve employee relations issues, including client-site complaints, and drive corrective action to conclusion
- Build onboarding and offboarding that can absorb volume spikes with an emphasis on compliance
- Develop HR reporting and dashboards that provide leadership visibility into turnover, investigations, compliance risk, hiring trends, and workforce health
- Coach managers and other support and field employees through performance management, documentation, disciplinary action, terminations, accommodations, and difficult employee conversations
- Wage and hour compliance across all operating states, with California as a priority: meal and rest period rules, premium pay, overtime and daily OT, reporting time page, wage statement accuracy, and final pay timing
- Manage and reduce all exposure; partner with counsel on all demand letters, claims, and settlements
- Paid sick leave, protective leave, and other accommodation administration across multiple states, including CA, CO FAMLI, NY and WA
- All required training and postings, including CA harassment prevention, Cal/OSHA obligations including IIPP and workplace violence prevention plan
- Annual filings and reportings
- Partner with Payroll and Finance on accurate, on-time, compliant multi-state payroll
- Own relationships with HR vendors including benefits, payroll, workers’ compensation, leave administration, background screening and compliance partners
- Manage worker’ compensation claims and carrier relationship across states, including return-to-work and audit support
- Work with Operations to identify workplace safety trends, reduce injury frequency, and improve return-to-work outcomes
- Own unemployment claims and hearings
- Work with Legal to own the employee handbook; keep it accurate, state-specific, and free of contradictions
- Design and oversee consistent performance management processes, corrective action procedures and documentation standards
- Improve HR systems and data hygiene across payroll and all other systems of record
- Build and lead the HR team’ establish clear SLAs and escalation paths for onsite and offsite support
- Partner with Operations to forecast workforce needs, support expansions into new markets, and ensure HR processes scale with business growth
- Advise the Leadership team with practical, risk-weighted recommendations
Skills
- 8+ years in Human Resources with at least 3 in a leadership role
- Demonstrated current California employment compliance experience as a practitioner, not just awareness. You will have handled CA wage and hour issues in a live operating environment and speak to specific situations you resolved
- Experience supporting a large, hourly, non-exempt, or field-based workforce
- Multi-state HR experience with real ownership of compliance issues in multiple states
- Track record of managing employee relations and investigation end to end
- Comfort with ambiguity and volume. You can prioritize when everything is urgent
- Excellent judgement on when to escalate to counsel and when to just decide
- Staffing, PEO, EOR, or temp agency experience, with a working understanding of co-employment and joint employer risk
- Experience in a highly regulated industry
- Hands-on experience working with modern payroll and HRIS platforms, comfort building reports and working with AI tool
- Experience defending and preventing PAGA claims or wage and hour class actions
- Experience working with Farm Labor Contractors or agricultural companies
- SHRM-SCP, SPHR or equivalent
Benefits
- Competitive compensation package including equity
- Comprehensive medical, dental, vision insurance and 401(k)
- Unlimited PTO and paid company holidays
- Opportunity to build and shape the HR function at a fast-growing company
- Direct partnership with the executive team and meaningful influence on how the company grows
- The chance to make a measurable impact at a company where decisions are made quickly and great ideas become reality
Company Overview