Note: The job is a remote job and is open to candidates in USA. CVS Health is building a more connected, convenient, and compassionate health experience for individuals, families, and communities. The Senior Digital UX Designer will collaborate across design, product, development, and stakeholder teams to create high-quality digital experiences, understand customer journeys, and translate complex challenges into elegant user experiences across multiple channels.
Responsibilities
- Collaborate with other Design, Product, and Development managers to ensure alignment across projects
- Collaborate with Design and cross functional teams to ensure Design team quality, efficiency and velocity meets team needs
- Develop deep understanding of customer journeys, personas and segmentation within your portfolio of projects
- Translate complex cognitive challenges across multiple projects into elegant user experiences delivered across multiple channels
- Gain stakeholder support for designs by clearly communicating design vision and rationale
- Conceptualize, design and define breakthrough user experiences, drawing inspiration from research, user goals, and the world around you
Skills
- 7+ years of professional work experience
- Has a minimum of 5 years' experience in Desktop, native app design, including XD and visual design
- Has proven experience in driving and delivering design from initial concepts to in-market experiences
- Has 3 years of experience leading design collaboration sessions with a range of stakeholders
- Has a strong portfolio of work that includes exceptionally crafted desktop, native app design and mobile best practices
- Has proven experience defining design direction, communicating rationale to a non-design audience, and successful advocacy for design decisions
- Is fluent in Figma
- Ability to mentor junior designers
- Strong portfolio of work including examples of mobile web, desktop and app experiences
- Strong understanding of design system and component-based design
- Strong understanding of native mobile and responsive web platforms and designing UI solutions within them
- Working knowledge of incorporating AI into the design process
- Ability to conceptualize, design, and deliver experiences
- Ability to communicate user needs and demonstrate how proposed designs solve those to internal team and other stakeholders
- Ability to collaborate with designers, strategists, managers, and technologists
- Ability to collaborate with product owners, scrum masters and engineering teams within an agile process
- Ability to present to senior stakeholders and build support UX work initiatives
- Knowledge of user-centered design philosophy and process
- Hands on experience with wire framing and prototyping tools
- Attention to detail and passion for excellence
- Bachelor's degree in Design, User Experience, Graphic Design, Information Design, Product Design, Human Factors, or equivalent/relevant work experience
- Successful candidates will demonstrate exceptional UX and UI design expertise, a strong understanding of desktop and native platform best practices, and a passion for creative problem-solving
- They should be naturally curious, comfortable navigating ambiguity, and proactive in driving their work forward
- Strong collaboration and communication skills are essential, along with the ability to work independently, take initiative, and effectively plan and prioritize work toward defined goals
- This role requires close collaboration with a broad range of cross-functional partners and stakeholders, making the ability to build strong relationships and work effectively across disciplines a key success factor
Benefits
- This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families.
- Medical, dental, and vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources, based on eligibility
- CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above
- An award target in the company’s equity award program
Company Overview