Note: The job is a remote job and is open to candidates in USA. Spring Health is a global mental health company using an AI-native platform to eliminate barriers to mental health and deliver personalized care. The Senior Data Scientist will lead analytics and experimentation for the Care group, improving engagement, provider matching, care coordination, workflow efficiency, and health outcomes through advanced modeling and cross-functional collaboration.
Responsibilities
- Lead analytical strategy for Care: Own the end-to-end analytical strategy to improve engagement and outcomes across Spring Practice. You will develop and apply advanced methods, including AI, predictive modeling, classification, and clustering, to identify opportunities to improve member scheduling, provider matching, and care coordination workflows. Your work will directly influence product strategy, de-risk new initiatives, and drive measurable business outcomes
- Drive rapid experimentation and outreach: Design and execute a rapid experimentation roadmap to test, validate, and scale improvements to member and provider workflows within Spring Practice. Some projects will require quasi-experimental approaches to measuring impact. You will consult on test design and, at times, analyze results to provide clear recommendations on which initiatives to pursue, shaping the core of the pod’s data-driven approach
- Act as an embedded technical leader: Serve as a dedicated data scientist within the Care pod, partnering closely with product management and design to influence the team's roadmap, define success metrics, and ensure strategic decisions are grounded in rigorous analysis
- Leverage diverse and complex data: Work with large, multi-source datasets to perform feature engineering and uncover novel insights. This will involve both formal analysis and "scrappy" data sourcing to quickly answer critical business questions. You will coordinate closely with a partnered Analytic Engineer and Data Analyst embedded with Care
Skills
- 5+ years of professional data science experience
- Hands-on experience with experimentation, hypothesis testing, and quasi-experimental methods
- Proficiency with SQL and Python
- Experience with data modeling via dbt or similar tools
- Experience working with data visualization and BI tools (e.g., Omni, Hex)
- Experience with product development and the software development lifecycle
- Excellent verbal and written communication skills to guide and make recommendations to business partners
- Proven ability to incorporate AI as a tool to solve complex business problems; including experience with prompt engineering for LLMs, using AI for code optimization and documentation, and establishing best practices for using these tools across teams
- Proven ability to proactively manage your own priorities and dependencies in alignment with cross-functional dependencies and business impact in a fast-paced environment
- Proven success at navigating ambiguous problem areas and learning new approaches
Benefits
- Equity and benefits as part of a competitive total rewards package
- Full-time, remote position
- Health, Dental, Vision benefits start on your first day at Spring.
- You and your dependents also receive access to One Medical accounts
- HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
- Employer sponsored 401(k) match of up to 2% for retirement planning
- A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
- Competitive paid time off policies including vacation, sick leave and company holidays.
- At 6 months tenure with Spring, parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
- Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals.
- Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
- Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
- Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
- Up to $1,000 Professional Development Reimbursement a year.
- $200 per year donation matching to support your favorite causes.
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