Introduction
Welcome to opportunicore, the global leader in immersive entertainment solutions that bring people together through cutting‑edge technology and unforgettable experiences. At opportunicore, we are redefining how audiences interact with media, creating a seamless, personalized journey that spans streaming, gaming, and live events. Our Customer Service team is the heartbeat of this experience, listening to millions of voices across 25 languages and turning their feedback into actionable insights. As a Remote Senior Data Engineer (Level 5), you will play a pivotal role in building the data foundation that powers this customer‑centric culture.
Why opportunicore?
Working at opportunicore means joining a dynamic, fast‑moving organization that values curiosity, ownership, and collaboration. We empower our teams to experiment, iterate, and deliver high‑impact solutions that shape the future of entertainment. Our remote‑first culture gives you the flexibility to work from anywhere while staying connected to a vibrant community of data scientists, engineers, and product leaders.
Key Responsibilities
- Design, develop, and maintain scalable data pipelines that ingest, transform, and store millions of customer service interactions daily using big‑data technologies such as Hive, Presto, Spark, and Flink.
- Collaborate with cross‑functional partners—including software engineers, product managers, and business stakeholders—to define data requirements, validate assumptions, and deliver actionable insights.
- Build and refine data models that support real‑time analytics, reporting, and machine‑learning initiatives, ensuring they are adaptable to evolving source schemas and business needs.
- Develop and maintain custom visualization tools that surface key customer service metrics, enabling stakeholders to monitor performance, identify trends, and drive continuous improvement.
- Champion data quality and governance by implementing automated validation, monitoring, and alerting mechanisms across the data stack.
- Mentor junior engineers and share best practices, fostering a culture of learning and technical excellence.
- Drive innovation by staying current with emerging data engineering tools, techniques, and industry trends, and proposing solutions that enhance efficiency and reliability.
Essential Qualifications
- Minimum of 4 years of professional experience building data pipelines at scale, handling 10 + million records per day.
- Proficiency in Python or Scala for data engineering, with a strong emphasis on clean, maintainable code.
- Advanced SQL skills and a proven track record of designing robust, high‑performance queries.
- Deep understanding of data modeling principles, including dimensional modeling, schema evolution, and performance tuning.
- Experience with big‑data ecosystems (Hive, Presto, Spark, Flink) and cloud platforms (AWS, GCP, or Azure).
- Strong analytical mindset, capable of translating complex business problems into technical solutions.
- Excellent communication skills, with the ability to articulate technical concepts to non‑technical stakeholders.
- Demonstrated ability to work autonomously in a small, high‑impact team.
Preferred Qualifications
- Experience with real‑time streaming frameworks such as Kafka or Kinesis.
- Knowledge of data visualization tools (Tableau, Looker, Power BI) and experience building dashboards.
- Background in customer experience analytics or a related domain.
- Familiarity with machine‑learning pipelines and feature engineering.
- Experience in a remote‑first environment, managing distributed teams.
Skills & Competencies
- Technical Leadership: Ability to guide architecture decisions and influence best practices.
- Problem Solving: Strong debugging skills and a methodical approach to troubleshooting.
- Collaboration: Comfortable working with diverse teams across product, analytics, and operations.
- Adaptability: Thrives in a fast‑changing environment, quickly learning new tools and processes.
- Ownership: Takes responsibility for end‑to‑end delivery and quality of data solutions.
Career Growth & Learning
At opportunicore, your growth is a priority. As a Senior Data Engineer, you will:
- Lead high‑visibility projects that directly impact millions of customers.
- Progress to a Lead or Principal Data Engineer role, shaping the data strategy across the organization.
- Participate in cross‑functional initiatives, gaining exposure to product, design, and business strategy.
- Access continuous learning resources, including internal workshops, conference sponsorships, and a generous budget for external courses.
- Benefit from a mentorship program that pairs you with senior leaders in data and engineering.
Work Environment & Culture
Our culture is built on the principles of transparency, respect, and innovation. You will experience:
- A remote‑first model that offers flexibility while maintaining strong team cohesion through regular virtual meetups and hackathons.
- Inclusive decision‑making, where every voice is heard and valued.
- A commitment to diversity and inclusion, fostering a workplace where people from all backgrounds can thrive.
- Regular feedback loops, with quarterly performance reviews and continuous coaching.
- A focus on work‑life balance, encouraging you to recharge and bring your best self to work.
Compensation & Benefits
While the exact salary range for this role is competitive and commensurate with experience, opportunicore offers a comprehensive benefits package designed to support your well‑being and professional growth:
- Health & Wellness – Comprehensive medical, dental, and vision plans, along with mental health resources.
- Retirement & Financial Planning – 401(k) plan with employer match and financial advisory services.
- Equity & Incentives – Stock option program that aligns your success with the company’s growth.
- Paid Time Off – Generous vacation, sick leave, and flexible time‑off policies.
- Family & Life Support – Parental leave, adoption assistance, and family‑planning benefits.
- Learning & Development – Budget for certifications, conferences, and internal training.
- Community & Culture – Virtual events, team‑building activities, and a vibrant internal community.
How to Apply
If you are passionate about turning data into action, thrive in a remote setting, and want to shape the future of customer experience at opportunicore, we would love to hear from you. Please submit your resume and a brief cover letter outlining why you’re the perfect fit for this role.
Ready to join opportunicore and make a lasting impact? Apply now and become part of a team that is redefining entertainment for millions worldwide.