Note: The job is a remote job and is open to candidates in USA. Lodestar Claims & Risk Services, Inc. is seeking a Senior Data Analyst to partner with business and operational leaders to translate complex data into actionable insights. The role focuses on improving claim outcomes, operational performance, and client profitability through data analysis and reporting.
Responsibilities
- Partner with Claims, Managed Care, Finance, and Account Management to define key performance questions, metrics, and success criteria
- Analyze claims, loss, and managed care data to identify trends, cost drivers, and performance gaps
- Evaluate claim lifecycle performance, including duration, closure rates, severity, and operational effectiveness
- Identify root causes of performance variation and translate findings into specific, actionable operational improvements
- Work closely with business leaders to ensure insights drive measurable outcomes
- Develop analytics that link operational performance to financial outcomes (e.g., margin, cost-to-service, return on revenue)
- Support client-level profitability analysis, renewal strategy, and pricing discussions
- Partner with account management and leadership to provide insights that support client retention and growth strategies
- Contribute to consistent frameworks for evaluating client economics and service performance
- Support client stewardship meetings, executive reporting, and renewal discussions with clear, data-driven insights
- Build and maintain client-facing reporting that communicates performance, trends, and opportunities
- Develop concise, defensible narratives for both internal leadership and external stakeholders
- Design, develop, and maintain scalable dashboards and reporting solutions (primarily in Power BI), including:
- Claims and operational performance dashboards
- Executive scorecards and KPIs
- Client-facing reporting and insights
- Build curated datasets, data marts, and semantic models to support self-service analytics
- Ensure dashboards are intuitive, actionable, and aligned to business decision-making
- Write efficient, scalable SQL to extract, transform, and analyze large, complex datasets
- Ensure data quality, consistency, and governance through validation, reconciliation, and monitoring processes
- Partner with IT and data engineering to enhance data structure, accessibility, and performance
- Develop and automate workflows using Microsoft Power Platform (Power Apps, Power Automate, SharePoint)
- Identify opportunities to embed analytics into operational workflows and decision processes
- Translate complex data into clear, compelling insights for both technical and non-technical audiences
- Operate as a trusted advisor, providing consultative insights to business leaders and clients
- Drive adoption of analytics by aligning outputs to real-world business decisions and actions
Skills
- Experience in data analysis and reporting, particularly in claims and managed care
- Proficiency in Power BI for dashboarding and reporting
- Strong SQL skills for data extraction and analysis
- Ability to translate complex data into actionable insights
- Experience in financial performance analytics and client profitability analysis
- Strong communication skills to present data-driven insights to technical and non-technical audiences
- Experience in developing and automating workflows using Microsoft Power Platform (Power Apps, Power Automate, SharePoint)
- Ability to partner with business leaders to drive measurable outcomes
- Experience in data management, ensuring data quality and governance
Company Overview