Note: The job is a remote job and is open to candidates in USA. Liberty Mutual Insurance is seeking a Senior Consultant for Internal Communications who will partner with senior management within the Enterprise Tech function to develop effective communication strategies. The role involves managing complex communications initiatives that align with business goals, enhancing employee experience, and leveraging emerging technologies.
Responsibilities
- While thinking broadly, partners closely with various levels of management to identify business/communication objectives and translate into audience-centric strategic communications plans
- Ensures effective delivery of key messages to tech-focused employees and broader global audiences in alignment with brand, enterprise goals and culture
- Proactively identifies and develops opportunities to syndicate content across relevant audiences and channels, both internally and externally
- Has oversight of large and/or complex communications plans, campaigns or projects including high visibility deliverables impacting multiple teams, including workforce transitions
- Performs project management duties, identifying resources to complete high-quality work, and interfacing with own team as well as working with other partners internally to ensure flawless execution
- Ensures projects are completed within desired budget, schedule and are of the highest quality
- Evaluates communication plan effectiveness using appropriate success metrics. Adjusts plans based on employee and management feedback
- Recommends internal communications solutions to open-ended business challenges. Influences outcomes with autonomy
- Builds and maintains relationships with business stakeholders
- Coaches and provides feedback to junior team members
- Maintains coordinated calendar of client communications activity and reconciles with the rest of the enterprise-wide communications
Skills
- Bachelor's degree (preferably in Communications, English or Journalism) or equivalent experience
- Minimum of 7-8 years of relevant and progressively more responsible communications experience, to include internal communications work
- Displays business acumen, strong consultative skills and integrated thinking
- Excellent written and verbal communication skills
- Experimental mindset about leveraging GenAI tools to work efficiently and enhance creativity
- Proven success in engaging employees with AI tools, features and rollouts to both large cross functional cohorts and small, highly focused cohorts
- Experience with technology-focused partners or clients; ability to translate complicated technical content into accessible, user friendly, actionable campaigns
- Strong analytical, organizational and advanced project planning skills with a proven track record of execution
- Strong knowledge of various communications vehicles to include both current and emerging technologies
- Practical knowledge of change management principles, with proven experience leveraging communications tactics to shift mindsets and behaviors
- Advanced degree preferred
Benefits
- Flexible Time Off Annual Accrual - days: 20
Company Overview