Note: The job is a remote job and is open to candidates in USA. CHS, Inc. is seeking a Senior Business Systems Analyst to support its corporate Information Technology group and business application portfolio. The role focuses on implementing and supporting shipping, receiving, and blending systems, translating business needs into system requirements, and coordinating development, testing, and IT support.
Responsibilities
- Assist in managing/standardizing/deploying the applications under the business portfolio
- Assist in creation of business systems that will enable scalability within the portfolio and greater teams
- Ensure customer experience and user experience acceptable standards are being met/exceeded
- Understand industry issues and trends, and present technical solutions that provide value to our business partners
- Analyze business strategy and user needs, document specifications, and translate business objectives into proper system requirement specifications
- Guide business customers through business case development for new applications/functionality, including cost / benefit analysis and risk / impact analysis
- Deliver value through realization of benefits, avoidance of cost, identify new opportunities and modernizing the organization
- Proactively maintain an understanding of the business processes
- Focus on continuous improvement for both the business process and the underlying technologies and system support
- Gather requirements into user stories to engage with teams for development, QA and implementation
- Coordinate system development, QA and user acceptance testing of projects
- Support, test, and enhance moderately complex information systems and develop adequate error management functionality within assigned applications
- Provide new user training on supported applications as requested
- Provide overall application support and ownership for the applications in the business portfolio
- Provide end-to-end IT coordination for all IT related activities
- Support activities for assigned applications and assure secondary resources are defined and are well trained to support the application
- Minimize application support load by refining error management and moving initial triage to the 1st level support staff
- Work closely with all IT organizations and drive projects to successful completion
- Work closely with other Business Units to identify and deliver Enterprise value
- Assist and provide guidance to more junior business analysts
- Perform other responsibilities as needed or assigned
Skills
- The ability to troubleshoot and fix IT/OT hardware and systems
- An understanding of computer and hardware components
- Excellent communication skills, both verbal and written
- Be detail oriented
- Able to work in a team environment and independently
- The ability to solve complex problems
- Bachelor's degree in Information Technology, Computer Science, Computer Engineering, Information Technology Management, or related field (or equivalent years of experience, education and/or training)
- 4+ years of experience in Information Technology and/or IT Business Systems Analysis to include requirements definition, business process definition, strong documentation, development and support of integrated business applications, implementation and support of applications, and end-to-end IT coordination and support experience
- Participation in and leading the design, development, and implementation of software and hardware solutions, systems, or products
- Basic knowledge of systems programming and associated activities
- Practical knowledge and experience in importing data for use in report software, spreadsheets, graphs, and flow charts
- Experience in the operation and analysis of data
- Ability to envision system needs from business user interactions
- Understanding of the organization's goals and objectives and how technology solutions impact the organization
- Strong technical and agribusiness acumen
- Experience with Visio or another tool used for technical schematics
- Experience with networking and usage of 3rd party hardware
Benefits
- For contract roles: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years
- For contract roles: The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years
- For contract roles: Access to an experienced, caring recruiting team (more than 7 years of experience, on average)
- For contract roles: Behavioral Health Platform
- For contract roles: Medical, Dental, Vision
- For contract roles: Health Savings Account
- For contract roles: Voluntary Hospital Indemnity (Critical Illness & Accident)
- For contract roles: Voluntary Term Life Insurance
- For contract roles: 401K
- For contract roles: Sick Pay (for applicable states/municipalities)
- For contract roles: Commuter Benefits (Dallas, NYC, SF, and Illinois)
- Remote work arrangement
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