Note: The job is a remote job and is open to candidates in USA. Medtronic is a healthcare technology company seeking a Senior Business Process Program Manager to drive organizational transformation and operational excellence across its clinical, regulatory, and quality functions. The role leads process transformation, value stream redesign, Lean Six Sigma improvements, shared service and center of excellence initiatives, stakeholder engagement, and strategic business planning.
Responsibilities
- Lead end-to-end process transformation initiatives across Clinical, Regulatory, and Quality functions, focusing on shared service optimization, standardization, and scalability
- Facilitate cross-functional value stream mapping and process redesign workshops to identify inefficiencies, eliminate waste, and create integrated, future-state processes
- Apply Lean Six Sigma and structured problem-solving methodologies to diagnose root causes, implement sustainable improvements, and quantify business value
- Manage large projects or processes with considerable latitude in determining deliverables, with limited oversight from manager
- Coach, review and delegate work to lower-level specialists, acting as a team leader for organizational change initiatives
- Work cross-functionally with Clinical, Regulatory, Quality, and others, to drive more effective interactions between various parts of the business and build integrated processes
- Structure organizational needs by documenting clear milestones and driving actions to meet those milestones
- Quickly discern competing needs of stakeholders and negotiate solutions that bring about the best value to Medtronic overall
- Identify how data may be used to identify and/or track opportunities, detect broad trends, and communicate meaningful stories to stakeholders
- Navigate ambiguity and complex, technical processes with limited support from subject-matter experts
- Maintain engagement with senior leaders across the organization through regular communications that bring clarity and momentum on actions needed
- Identify potential programs or opportunities, quantify the possible return on investment, and present proposals to senior leaders
- Support business model innovation as a strategic-thinking advisor and contribute to defining the direction for strategic initiatives, new businesses, and operational plans
Skills
- * Bachelor's degree plus 7+ years of relevant program management experience (advanced degree with 5+ years relevant experience)
- * Lean Six Sigma certification
- For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required
- Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment
- * 2+ years of experience operating at a senior manager level
- * Preferred background in manufacturing, operations, or other process-intensive environments
- * Experience applying Lean in regulated or complex domains (e.g., medical device, pharma, healthcare)
- * Strong experience with value stream mapping, root cause analysis, and structured problem solving
- * Demonstrated success in organizational transformation initiatives, particularly establishing shared service centers or centers of excellence
- * Proven track record negotiating and implementing strategic solutions to meet anticipated business needs with predictability
- * Using project management tools to manage scope, cost, resources, and schedules
- * Strong problem-solving skills and the ability to ask critical questions without being the subject matter expert
- * Ability to lead, influence, and elevate the performance of team members outside direct line of reporting
- * Black belt certified
- * Experience with regulatory or clinical processes and/or requirements
- * Working knowledge of financial principles, quality systems requirements, and medical device regulations
Benefits
- This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).
- Health, Dental and vision insurance, available to regular employees who work 20+ hours per week.
- Health Savings Account, available to regular employees who work 20+ hours per week.
- Healthcare Flexible Spending Account, available to regular employees who work 20+ hours per week.
- Life insurance, available to regular employees who work 20+ hours per week.
- Long-term disability leave, available to regular employees who work 20+ hours per week.
- Dependent daycare spending account, available to regular employees who work 20+ hours per week.
- Tuition assistance/reimbursement, available to regular employees who work 20+ hours per week.
- Simple Steps (global well-being program), available to regular employees who work 20+ hours per week.
- Incentive plans, available to all regular employees.
- 401(k) plan plus employer contribution and match, available to all regular employees.
- Short-term disability, available to all regular employees.
- Paid time off, available to all regular employees.
- Paid holidays, available to all regular employees.
- Employee Stock Purchase Plan, available to all regular employees.
- Employee Assistance Program, available to all regular employees.
- Non-qualified Retirement Plan Supplement, available to all regular employees and subject to IRS earning minimums.
- Capital Accumulation Plan, available to Vice Presidents and above, or subject to IRS earning minimums.
- Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan.
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