Note: The job is a remote job and is open to candidates in USA. Quavo is a fraud and disputes management technology company providing cloud-based disputes solutions for financial services organizations. The Senior Business Architect/Analyst serves as a consultant and product expert, translating client business challenges into requirements and configuration plans while supporting implementations, enhancements, testing, and cross-functional delivery.
Responsibilities
- Lead discovery and consultation sessions with clients to understand business needs and recommend industry best-practices for dispute processing
- Support all implementation and enhancement requests across new and existing clients
- Partner with project managers to ensure delivery of agreed-upon functionality within committed timeframes
- Translate business objectives into detailed requirements, user stories, and acceptance criteria
- Serve as the liaison between business teams and technical delivery resources, ensuring clear communication and alignment
- Assess business and technical impacts of proposed changes across systems, processes, and downstream users
- Conduct analysis on source data and mapping to target structures; collaborate with implementation developers to guide technical design
- Develop detailed configuration documentation tailored to client needs and industry standards
- Drive quality control through unit testing and functional validation
- Support clients through user acceptance testing by preparing scenarios, guiding test execution, and ensuring requirements are met
- Build deep expertise in Quavo’s products, solutions, and services
- Provide consultative insight on product capabilities and post-production considerations
- Operate independently, demonstrating ownership, decisiveness, and accountability
- Mentor peers and influence cross-functional teams in high-ambiguity, fast-paced environments
Skills
- 7+ years as a Business Architect/Business Analyst (FinTech or related financial services experience preferred)
- 7+ years working across the full product lifecycle; strong understanding of SDLC and supporting methodologies
- Strong analytical skills with expert proficiency in Excel, including modeling and advanced functions
- Experience working with SaaS platforms and understanding of SaaS delivery models
- Proven ability to write detailed user stories, specifications, and test cases
- Excellent verbal, written, and presentation communication skills with the ability to simplify complex concepts for diverse audiences
- Strong time management, organization, and negotiation skills
- Demonstrated capability in driving results, meeting commitments, and thriving in ambiguity
- Ability to influence and collaborate across cross-functional teams and client organizations
- Experience with SQL, Java, data models, and mapping concepts
- Background in data architecture or research architecture
- Demonstrated creativity and analytical thinking in solving complex business problems
- Strong consultative and relationship-building skills
- Experience benchmarking and applying best practices to drive continuous improvement
- Flexibility and resilience in managing shifting priorities and timelines
Company Overview