Note: The job is a remote job and is open to candidates in USA. HealthVerity is a healthcare data exchange company that connects and analyzes privacy-protected real-world data. The Sales Operations Senior Associate will support Sales processes, CRM tools, operational analytics, reporting, incentive compensation administration, and cross-functional process improvement initiatives to improve efficiency and commercial performance.
Responsibilities
- Assist in driving our commercial rhythm of business and Sales process by supporting the design and implementation of our Sales processes and CRM
- Support our regular rhythm of business analytics and reporting; Utilize SQL and business intelligence tools to manage and manipulate commercial data in order to provide leadership with a clear understanding of team performance
- Work directly with Commercial Operations leaders to administer Sales team Incentive Compensation Plans
- Help identify opportunities for process improvement, make recommendations, and support execution on cross functional projects to improve operational efficiency
- Design and build reports and dashboards within our CRM and business intelligence tools
- Support development of our CRM to ensure that we are measuring, analyzing and reporting commercial KPIs
- Reduce bottlenecks to increase the velocity of the Sales process; help introduce automation and additional tools where appropriate
Skills
- Bachelor's Degree required
- Power user of Salesforce, admin experience a plus
- Power user of Excel/Google Sheets including comfort with Pivot tables and charts
- Comfort with manipulating data including experience using and writing SQL queries
- Experience analyzing and visualizing data in Excel/Google Sheets and/or in business intelligence tools such as Tableau, PowerBI, or QuickSight
- Remote work is supported in the following key hub locations and approved states: **Hub Locations:** * Philadelphia, Pennsylvania * Boston, Massachusetts * New York City, New York * Baltimore, Maryland * Washington, D.C. * Charlotte, North Carolina * Raleigh-Durham, North Carolina * Atlanta, Georgia * Chicago, Illinois **Approved States for Remote Work:**CT, DE, FL, GA, IL, IN, MA, MD, MI, NC, NJ, NY, OH, PA, TN, and VA
- 3+ years of Sales Operations or related experience, preferably within a startup/growth SaaS environment
- Experience in health information technology, life sciences, or related industry
Benefits
- Annual bonus opportunity for non-commissioned roles
- Health, dental, and vision coverage starting on day 1 for full-time employees in permanent positions
- 401(k) plan for full-time employees in permanent positions
- Equity program, with new hire equity grants beginning at the Director level and above
- Remote workdays and 3 days a week of in-office collaboration for team members in the Philadelphia area
- Generous PTO targeted at 4 weeks per year, including vacation, personal and sick time
- Paid parental leave
- 12 weeks paid leave for childbearing, surrogacy, and adoption; 6 weeks for non-childbearing parents
- Mentorship program, departmental talks, and a library of resources available beginning day 1 for each new team member
- Biweekly 1:1s, hands-on leadership that is goal-and growth-oriented for each team member
- Annual budget to support professional development pursuits
Company Overview