Note: The job is a remote job and is open to candidates in USA. World Education Services is seeking a Senior Associate, Operations and Coordination to support leadership in planning, coordination, and execution of priorities within their systems change portfolio. This role is focused on enhancing day-to-day operations through effective project management, communication, and collaboration across teams.
Responsibilities
- Support the CSIO and Chief of Staff in planning and coordinating leadership priorities and workflows
- Manage leadership calendars of work (e.g., roadmaps, priority trackers) to ensure visibility and alignment
- Manage and optimize the calendars of the CSIO and Chief of Staff, proactively prioritizing time, anticipating needs, and aligning schedules to advance organizational goals
- Supports preparation for key leadership and Board meetings (e.g., SCT, internal leadership forums), including coordinating agendas, developing materials, tracking action items and follow-ups
- Support development of internal leadership communications, including updates and briefing materials
- Support the tracking and coordination of the CSIO’s external engagements and partnerships, including maintaining engagement trackers, preparing research-informed briefing materials, coordinating logistics, and ensuring timely follow-up on key actions and communications
- Support budgeting and expense tracking processes, including monitoring spend and maintaining basic forecasts
- Support the development and management of systems and tools for tracking priorities, risks, and dependencies
- Coordinate across teams to align timelines, inputs, and deliverables
- Identify and escalate risks or delays to the Chief of Staff as needed
- Support data collection and reporting to inform leadership updates and quarterly reporting processes
- Provide flexible surge capacity to other systems change teams, stepping in to support priority initiatives, address bandwidth gaps, and ensure continuity
- Support coordination of Systems Change Team (SCT) activities, including scheduling, materials, and follow-up
- Provide coordination support for cross-functional initiatives and special projects as needed
- Contribute to improving processes and workflows that strengthen team effectiveness
Skills
- 3–5+ years of relevant work experience in operations, project management, nonprofit, or related fields
- Strong organizational and project management skills, with attention to detail and ability to manage multiple priorities
- Experience supporting team or leadership operations, including meeting coordination, follow-up, and proactive calendar and time management for senior leaders
- Strong written and verbal communication skills, including preparing clear and concise materials
- Ability to work in a fast-paced environment and manage ambiguity effectively
- Strong interpersonal skills and ability to collaborate across teams
- Proficiency in Microsoft Office (Word, Excel, PowerPoint) and collaboration tools
- Basic experience with budgeting, tracking, or operational processes preferred
Benefits
- Remote work options
- Freedom of remote work and flexible scheduling
- Generous time-off policies
- Comprehensive wellness programs
- Comprehensive benefits
- Tangible rewards to celebrate your contributions
- Learning opportunities
- Pathways for personal and professional development
- Recognition of achievements
- Comprehensive training programs
- Tuition reimbursement opportunities
- Employee-led resource groups
- Town halls
- Collaborative team events
- Meaningful volunteer opportunities
- Initiatives that promote equity
- Initiatives that celebrate diversity
- Initiatives that cultivate a strong sense of belonging within our organization
Company Overview
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