Note: The job is a remote job and is open to candidates in USA. Mass General Brigham is a not-for-profit healthcare organization supporting patient care, research, teaching, and community service. The Senior Applications Analyst leads the design, development, testing, implementation, maintenance, and support of software applications while managing concurrent application-related projects and initiatives.
Responsibilities
- Leads the discussion of business requirements and coordinates the translation of those business requirements into functional specifications for the software application
- Offers recommendations for improvements in data collection, workflow, or other processes when possible
- Works closely with the application’s vendor or developer to communicate the functional specifications, providing detailed information to enhance understanding
- Develops test plans and performs related software quality assurance tasks
- Designs the training curriculum for the software’s user community
- Leads the development of end-user documentation
- Provides ongoing support for software applications by identifying and resolving issues, often serving as the point of escalation for more complex issues
Skills
- Can this role accept experience in lieu of a degree? Yes
- Experience in the development, support or operation of software applications, preferably in a healthcare setting 5-7 years required
- Experience with the development, support, or operation of software applications in a healthcare setting
- Knowledge of the workflows and operations supported by the software application(s)
- Strong oral and written communication skills
- Demonstrated analytic and problem-solving skills
- Strong interpersonal skills to effectively communicate with both technical and non-technical staff
- Knowledge of Microsoft Office 365 and other popular office productivity solutions
- If you are utilizing Epic, you must be able to obtain the required certifications as outlined in the program requirements
- Bachelor's Degree Information Systems preferred
Benefits
- Comprehensive benefits
- Career advancement opportunities
- Differentials, premiums and bonuses as applicable
- Recognition programs designed to celebrate your contributions and support your professional growth
- Remote
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