Note: The job is a remote job and is open to candidates in USA. CVS Health is building a more connected, convenient, and compassionate health care experience through digital, retail, and pharmacy services. The Senior Analyst, Digital Analytics role analyzes omnichannel customer and business data, develops dashboards and data assets, and delivers recommendations to improve customer engagement, personalization, and business performance.
Responsibilities
- Analyze customer and business data to identify trends, drivers, and opportunities that improve engagement and performance
- Build and maintain core data assets, dashboards, and reporting tools in partnership with engineering and analytics teams
- Translate business questions into clear analytical approaches and actionable recommendations
- Present insights and recommendations to leaders in a clear, concise way
- Support optimization of customer journeys across eCommerce, retail, and digital pharmacy experiences
Skills
- 3+ years experience in data analysis or analytics roles
- Background in using SQL, Python, Snowflake, or similar analytical tools
- 3+ years of experience delivering insights that drive business decisions
- Proficiency in building Tableau dashboards
- Knowledge in developing or supporting data‑driven strategies
- Bachelor's degree in a quantitative field or equivalent work experience
- Experience working in an omnichannel or customer analytics environment
- Strong quantitative and problem‑solving skills
- Experience with statistical or advanced analytics techniques
- Proficiency in Excel and PowerPoint for analysis and presentations
- Background in working with large or cloud‑based data platforms
Benefits
- Eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
- Medical, dental, and vision coverage, based on eligibility.
- Paid time off, based on eligibility.
- Retirement savings options, based on eligibility.
- Wellness programs, based on eligibility.
- Other resources supporting the physical, emotional, and financial well-being of colleagues and their families, based on eligibility.
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