Note: The job is a remote job and is open to candidates in USA. SGS & Co is a consumer experience agency creating engaging moments across the entire brand spectrum. They are seeking a passionate Senior Account Manager (Packaging Design) to partner with clients, ensuring their long-term success through strategic business leadership and effective delivery of packaging design solutions.
Responsibilities
- Get immersed in the exciting, fast-paced, Marks Design Culture to be able to present our strategic solutions to clients
- Oversee all marketing and design needs for client portfolio - including Brand Strategy, Packaging, POS, Digital and Social
- Develop a trusted advisor relationship with key accounts and customer stakeholders
- Ability to lead account, and project teams, and day-to-day creative outputs
- Ability to apply insights to creative, effectively present and communicate layouts to clients
- Ability to multi-task and problem-solve on a daily basis
- Provide strategic direction/rationale and quality check on all design work to ensure high standards are met, error-free
- Lead project kick-offs, brainstorming sessions, and client meetings, ensuring smooth project work flow in conjunction with all Team Members and clients
- Write briefs in conjunction with the client, align on design objectives and design intent. Ensure the designs presented align with the approved briefs
- Ongoing - Recommend improvements in the design process and utilization of resources to optimize efficiencies where applicable
- Act as first point of escalation and responsibility to the Marks Design Team
- Provide proposals, estimates and SOWs based on client brief, adjusting based on project scope changes and presenting to client to ensure alignment
- Invoice projects in a timely manner
- Forecast and track key account metrics
- Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- May be future expectation for periodic on-site collaboration in New Jersey to meet with clients and key stakeholders
- Proactively identify opportunities, build trusted client relationships, and align cross-functional teams
Skills
- Bachelor's degree in Marketing, Business Administration, Graphic Management Services or Design
- Minimum 7+ years of experience in brand stewardship and account management
- Minimum 4 years of experience working with clients on brand strategy, creative design and design adaptation all in relation to packaging
- Minimum 4 years of experience in visual communication
- Proficient using PC platform and Mac OS, Microsoft Word, Excel, and PowerPoint (or Keynote)
- You have experience in account management in the packaging design environment
- You're a motivated problem solver with an appetite for growth in a fast-moving, industry-defining business and team
- You have a positive, proactive attitude towards opportunities and potential problems
- You are excited and motivated to work on some of the most recognizable brands in North America
- You have a proven ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
- You possess superior written and interpersonal communication skills that can flex and navigate easily across multiple clients and project teams
- You have a curious nature and a commitment to continuous learning
- You have experience managing/mentoring account team members and project managers
- You can evaluate design effectiveness and brand performance across all media types
- You have a thorough understanding of the creative process
- Approachable with the desire to foster and maintain relationships within the organization
- You hold a valid passport and have the ability to travel to the US
- Integrated marketing and digital/e-commerce experience
- Global CPG and/or healthcare/wellness experience preferred
Benefits
- Group benefits currently include a selection of health care plans with prescription drug coverage
- Dental plan
- Vision plan
- Basic and supplemental life insurance
- A flexible spending account for medical and dependent care expenses or a health savings account based on plan selection
- Short/long term disability
- 401(k) Savings Plan
Company Overview