Note: The job is a remote job and is open to candidates in USA. Thermo Fisher Scientific is a leader in serving science, and they are seeking a Senior Account Manager for their Life Sciences Electron Microscopy division. This role is responsible for driving growth and managing strategic customer relationships across academic institutions and research universities, focusing on advanced microscopy solutions.
Responsibilities
- Own all sales and account management responsibilities for Life Sciences Electron Microscopy solutions within academic institutions, national laboratories, and research centers across the assigned multi-state territory
- Focus on cryo-EM platforms, sample preparation workflows, and volume EM technologies supporting structural biology and advanced imaging research
- Develop and execute strategic account plans aligned to institutional priorities, grant funding cycles, and core facility growth initiatives
- Build strong relationships with principal investigators, lab managers, core facility directors, and university leadership across the region
- Identify, develop, and close opportunities across the full workflow, including instrumentation, automation, software, and service offerings
- Maintain accurate quarterly booking forecasts and provide regular updates to management
- Develop deep understanding of academic funding mechanisms, including federal grants (e.g., NIH), institutional funding, and shared instrumentation programs
- Confirm system configurations, specifications, and acceptance criteria to ensure successful order closure
- Partner with application scientists and product specialists to deliver technical demonstrations, workshops, and seminars tailored to academic audiences
- Drive adoption of advanced workflows such as single-particle analysis, cryo-electron tomography (cryo-ET), and large-volume 3D imaging techniques (e.g., serial block-face SEM, FIB-SEM)
- Support and grow user communities and core facility networks, including workshops, seminars, and user group activities across the territory
- Manage product evaluations and proof-of-concept engagements in collaboration with internal teams
- Coordinate with field service and support teams to ensure excellent customer satisfaction and long-term success
- Maintain continuous learning to stay current with rapid advancements in cryo-EM and volume EM technologies and academic research trends
Skills
- Bachelor's degree in Life Sciences, Biochemistry, Structural Biology, Physics, Engineering, or a related field (advanced degree preferred)
- Typically requires 5+ years of sales or account management experience in scientific instrumentation or related technologies
- Strong understanding of cryo-electron microscopy, structural biology, or advanced imaging workflows is highly desirable
- Experience working with or selling into academic or research environments
- Proven track record of managing complex capital equipment sales cycles
- Excellent communication and presentation skills, with the ability to engage scientific audiences
- Strong problem-solving skills and ability to collaborate across cross-functional teams
- Ability to operate effectively in a highly matrixed organization
- Willingness to travel extensively across a multi-state territory (50% or more)
- Experience supporting or selling cryo-EM, cryo-ET, or volume EM workflows
- Familiarity with academic core facilities and shared instrumentation models
- Experience engaging with grant-funded purchasing processes (e.g., NIH, NSF)
- Miller-Heiman strategic and conceptual selling experience is highly desirable
- Ability to secure access to U.S. Government laboratories and facilities
Benefits
- A choice of national medical and dental plans, and a national vision plan, including health incentive programs
- Employee assistance and family support programs, including commuter benefits and tuition reimbursement
- At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
- Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
- Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
- For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards
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