Note: The job is a remote job and is open to candidates in USA. Amelia Risk Insurance Brokers is a women-owned insurance brokerage serving startups and high-growth companies in CPG and consumer products. The Senior Account Manager will own commercial client relationships, advise clients on coverage and renewals, market accounts to carriers, and lead support team activities. The role also partners with producers to place additional lines of business and ensures accurate, high-quality service delivery.
Responsibilities
- Serve as the primary point of contact and trusted advisor for an assigned book of commercial clients
- Translate complicated insurance coverage and exposures into a digestible format that our clients can understand
- Anticipates client needs by recognizing patterns in inquiries, reading beyond surface-level questions, and proactively communicates solutions before issues arise
- Review policies and conduct coverage analysis – identify gaps and advise clients directly on solutions
- Manage the full renewal cycle: gather updated exposures, market and remarket accounts to carriers, negotiate terms, and prepare and present proposals
- Partner with the producer to place new and additional lines of business on existing clients
- Direct your support team to execute on certificate issuance, AMS data entry, and routine processing
- Maintain accurate, complete records in our agency management system (currently Nexsure, migrating to Applied Epic by Jan 2027)
- Respond to client and carrier requests with accuracy, urgency, and white glove service
Skills
- Active resident Property & Casualty broker-agent license in your home state (required)
- Minimum 5 years of commercial lines account management experience at an agency or brokerage
- Confidence in advising clients directly and owning a book of business start to finish
- Comfortable directing a support team and holding them accountable to deliver
- Solid coverage knowledge across lines such as general liability, property, cyber, professional liability, management liability and workers' comp
- Comfortable working in an AMS and quick to learn new software
- Excellent written and verbal communication – concise and client-ready
- Highly organized and deadline-driven
- This is a full-time, remote position open to candidates in the Pacific, Mountain, and Central time zones only
- A working knowledge of product recall and cargo insurance is a plus
Benefits
- Full-time employment
- Fully remote position
- Remote position open to candidates in the Pacific, Mountain, and Central time zones only
Company Overview