Note: The job is a remote job and is open to candidates in USA. Mal Warwick Donordigital is an employee-owned agency that develops fundraising and advocacy programs for nonprofit and political organizations. The Senior Account Executive leads digital and SMS marketing fundraising programs, manages client relationships, develops strategies and plans, coordinates creative and project work, and supports business development.
Responsibilities
- Lead day-to-day management and implementation of client digital and SMS direct marketing fundraising programs
- Create and review strategies and annual plans with clients
- Develop online fundraising/advocacy/promotion plans with specific benchmarks and deliverables, including email newsletters and solicitations, fundraising appeals, social media, advocacy and advertising campaigns, website promotion and more
- Develop and nurture relationships with client, including frequent communication of progress via phone, email, written progress reports and on-site meetings
- Coordinate creative services, including writing/editing online fundraising copy, promotional copy and email newsletters and solicitations, and supervising production of design work
- Develop up-sell/cross-sell strategies
- Understand and present internal and industry benchmarking reports to clients
- Work with staff to manage various aspects of client work
- Demonstrate working knowledge of each area of agency’s resources
- Develop agency’s public presence by attending events, publishing white papers, speaking at workshops and getting to know leadership vendors and industry organizations
- Keep up to date on online fundraising and advocacy technology, nonprofit development, and commercial technology and techniques that can be applied to nonprofit development
- Participate in new business proposals and presentations
- Use and manage team within workflow tool to manage projects and communicate with the team
Skills
- A minimum of 7 years' experience in one of the following areas of work: Advocacy, fundraising, digital project management, online marketing, direct response
- Experience developing SMS fundraising strategy
- Demonstrated experience in managing a multi-faceted fundraising, advocacy, social media, or direct response program
- Experience with nonprofit fundraising and/or advocacy
- Technology-oriented, with the ability and desire to understand how online fundraising, marketing, and advocacy technology works
- Experience with Luminate, Every Action, Classy, Salsa, Salesforce Marketing Cloud, Engaging Networks or similar
- Basic HTML and other web tools experience
- Knowledge of Microsoft products (Word, Excel, PowerPoint)
- Facilitates effective and lively discussion, presenting compelling arguments to large and cross-functional teams
- Translates a wide variety of information into developed, clear, and structured messaging (e.g., strategies, memos, proposals, instructions, external-facing documents, etc.)
- Creates, refines, and enforces high level of standards, promoting team adherence and ensuring consistency
- Demonstrated management and supervisorial skills, fostering accountability, aligning goals, setting expectations, and encouraging top performance of individuals and/or small teams
- Leads high-performing teams by setting clear expectations, inspiring others, motivating towards shared outcomes, and ensuring alignment of vision and successful results
- Navigates complex dynamics to cultivate strong internal and external partnerships, deepening engagement with key stakeholders to advance shared goals
- Comfortably experiments with new approaches to improve results and identify better outcomes
- Proactively identifies opportunities, improvements, and/or innovations and leads the cross-selling/up-selling to relevant stakeholders
- Understands and communicates the agency's vision and direction, clearly articulating organizational goals and values, and ensuring work aligns with the broader mission
- Successfully functions in a high-paced environment, across multiple work priorities, projects, clients, and client issue areas
- Offers sound counsel, and guides team to implement principles, procedures, and best practices in the industry
- Develops innovative strategies that align with set forth goals and ideas
- Proactively seeks opportunities to solve problems, improve, and otherwise and make decisions that affect team workflows and success
- Interest in working as a member of a larger team and across multiple projects, clients, and social issues
- Comfort building long-term relationships with both internal and external stakeholders
- An inclination to work among colleagues dedicated to approaching work with a lens of social justice, anti-racism, and anti-oppression
- Interest in progressive issues, including environmental protection and conservation, international aid and development, social justice, anti-racism and anti-oppression, women's rights, LGBTQIA+ issues, electoral politics, etc
- Willingness to travel
- This is a full-time position working from one of the states in which we operate, including California, Georgia, Illinois, Maryland, Massachusetts, Minnesota, North Carolina, New Jersey, New York, Pennsylvania, South Carolina, Virginia, Washington DC, and Washington state
Benefits
- Participation in our Employee Stock Ownership Program (ESOP), which allows every employee-owner to share in the growth and prosperity of the company
- Employer-sponsored and paid core benefits: Health (multiple carrier options), Dental, Life Insurance, Short and Long-Term Disability, Employee Assistance Program (EAP), employer-matching FSA dollars
- 35% employer share of cost for dependent health insurance
- Additional optional benefits with employee share of cost: Vision, Medical & Dependent Care FSA, Commuter benefits, Pet Care Plan
- 401(k) with automatic employer-sponsored contributions equal to 3% ("automatic" means there is no match—MWD contributes regardless of employee’s deferrals, and there is no vesting period)
- Equalized profit sharing
- 13 company holidays
- Early release every Friday and on days preceding company holidays
- Vacation time – starting at 15 days per year (increases over tenure)
- Sick Leave – 1 day per month
- Personal time – 3 days per year
- Paid Parental Leave – 8 weeks
- Volunteer Leave – 3 days per year
- Philanthropic Fund with corporate match for employee charitable contributions, and other opportunities for staff-directed corporate donations
- Access to industry conferences & professional development opportunities
- A remote-first work environment with access to offices for local staff (Berkeley | DC)
Company Overview