Note: The job is a remote job and is open to candidates in USA. Verizon is a telecommunications company that connects people and businesses through communication services and technology. The Selection and Assessment Consultant will support global selection strategies by administering assessment and interviewing platforms, troubleshooting candidate and user issues, assisting with selection research projects, and ensuring compliance. The role also focuses on process improvement, auditing, documentation, and training for talent acquisition partners and hiring managers.
Responsibilities
- Manage daily operations and configurations for assessment and digital interviewing platforms, including job mappings, system tracking, and routine vendor support
- Serve as the primary point of contact for assessment-related inquiries, systematically resolving technical support issues for candidates, recruiters, and hiring managers
- Assist Senior Managers on large-scale selection initiatives, including supporting job analyses, coordinating focus groups, collecting survey data, and drafting initial interview guide templates
- Identify opportunities to automate daily administrative workflows, optimize candidate support intake, and streamline recruiter processes
- Conduct routine audits of assessment usage, data logs, and interview documentation to ensure adherence to company standards, OFCCP, and legal guidelines
- Develop and maintain end-user documentation, job aides, and FAQs, helping train talent acquisition partners and hiring managers on proper platform usage
Skills
- Bachelor's degree or four or more years of work experience
- Four or more years of relevant experience in selection assessment support, talent management, or HR operations
- Experience troubleshooting system/platform issues and managing customer or end-user support requests
- A degree, internship and/or coursework in Industrial/Organizational Psychology
- Familiarity with employment testing concepts and selection tools
- Experience with SIOP, APA Standards, Uniform Guidelines, OFCCP
- Experience supporting enterprise HR systems (e.g., Workday) or pre-hire assessment tools
- Experience interacting with and managing vendors
- Experience creating and delivering presentations on relevant topics
- Proficiency in Google Suite (specifically Google Sheets and Slides)
- Excellent communication, organizational, resourcefulness, and time-management skills
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Short-term disability insurance
- Long-term disability insurance
- Basic life insurance
- Supplemental life insurance
- AD&D insurance
- Identity theft protection
- Pet insurance
- Group home and auto insurance
- Matched 401(k) savings plan
- Up to 8 company-paid holidays per year
- Up to 6 personal days per year
- Paid parental leave
- Adoption assistance
- Tuition assistance
- Other incentives
- Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc.
- Newly hired employees receive up to 15 days of vacation per year, which grows with additional service.
- In this remote role, you'll work from home with occasional in-person trainings and meetings.
Company Overview
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