[Remote] Salesforce Tester (REMOTE)

Note: The job is a remote job and is open to candidates in USA. Koniag Technology Solutions, LLC, a Koniag Government Services company, provides enterprise solutions and professional services to federal government agencies. The Salesforce Tester will plan, execute, and document functional, integration, regression, and user acceptance testing across multiple Salesforce-based USDA, FEMA, and AMS programs while managing defects, test documentation, Agile activities, and federal security and compliance requirements. Responsibilities • Planning, executing, and documenting testing activities across multiple Salesforce-based customer programs • Working closely with developers, business analysts, federal leads, and end users to ensure that all application enhancements and new features meet defined requirements, quality standards, and federal compliance requirements before deployment • Maintaining the quality and integrity of Salesforce applications across all supported customer programs • Contributing to sprint ceremonies, defect management, and continuous improvement efforts across a multi-contractor, multi-customer environment • Managing testing activities across multiple task orders simultaneously while maintaining thorough documentation and meeting the unique operational, technical, and security requirements of each customer program • Testing Salesforce applications, including custom configurations, Apex triggers, Lightning Web Components (LWC), Flows, and integrations • Developing and executing test plans, test cases, test scripts, and test reports for Salesforce-based applications • Performing functional testing, regression testing, system integration testing (SIT), and user acceptance testing (UAT) • Testing third-party integrations within Salesforce environments • Validating data integrity, data validation rules, and reconciliation across Salesforce and connected systems • Performing security access testing, including validation of user roles, profiles, and permission sets • Managing testing activities across multiple Salesforce sandbox tiers • Testing No Code/Low Code configurations as well as custom-developed Salesforce solutions • Conducting impact analysis testing when changes are made to connected or downstream systems • Identifying, documenting, tracking, and managing defects and change requests from discovery through resolution and closure • Communicating defect details, severity, and reproduction steps to development teams • Using defect tracking tools such as Jira or Azure DevOps to log and manage defects within Agile sprints • Performing root cause analysis and working collaboratively with developers to verify defect fixes • Managing regression testing cycles following defect resolution or new feature deployments • Developing and maintaining comprehensive test plans aligned with product roadmaps and sprint objectives • Creating and maintaining test case libraries and traceability matrices to ensure requirements coverage from identification through deployment • Documenting test results, defect reports, and testing summaries for review by federal leads and the COR • Maintaining up-to-date testing documentation in government-provided tools such as SharePoint or similar platforms • Contributing to the Quality Assurance Plan (QAP) and supporting ongoing quality control activities across all customer programs • Contributing to sprint planning, daily standups, retrospectives, and sprint reviews across multiple project teams • Supporting separate testing backlogs and sprint management for each customer as required • Communicating testing status, risks, and blockers during Agile ceremonies and in written status reports • Contributing to weekly and monthly status reports that reflect testing progress, defect metrics, and quality trends • Managing testing activities across multiple task orders and customer environments simultaneously • Supporting programs with varying operational, technical, and security requirements • Maintaining sufficient capacity to support surge testing requirements across FNA, FEMA CLIP, and AMS ATLAS when needed • Applying consistent testing standards and governance across different customer programs • Collaborating effectively with developers, business analysts, and federal leads across multiple concurrent programs • Supporting testing activities related to Authority to Operate (ATO) documentation • Validating Section 508 accessibility compliance in Salesforce application development and enhancements • Adhering to USDA IT policies, Supply Chain Risk Management (DR 3540-004), and data rights obligations • Meeting unique security and compliance testing requirements specific to each customer, including FEMA/DHS and USDA agency standards • Working effectively in a multi-contractor, multi-customer environment, fostering transparency and information sharing • Communicating testing results and quality concerns to both technical and non-technical stakeholders across different agencies • Supporting customer-specific testing communications and contributing to stakeholder engagement across FNA, FEMA, and AMS programs Skills • This position requires the candidate to be able to obtain a Public Trust • Minimum of 1-2 years of experience in software quality assurance and testing • Experience supporting multiple concurrent projects or task orders within a government contracting environment • Experience working in Agile/Scrum environments, including participation in sprint planning, backlog grooming, sprint reviews, and retrospectives • Experience supporting SaaS-based cloud platform testing in a large, complex enterprise environment • Demonstrated experience testing Salesforce applications, including custom configurations, Apex triggers, Lightning Web Components (LWC), Flows, and integrations • Ability to develop and execute test plans, test cases, test scripts, and test reports for Salesforce-based applications • Experience performing functional testing, regression testing, system integration testing (SIT), and user acceptance testing (UAT) • Ability to test third-party integrations within Salesforce environments (e.g., DocuSign, Slack, Microsoft Teams, MuleSoft) • Experience validating data integrity, data validation rules, and reconciliation across Salesforce and connected systems • Ability to perform security access testing, including validation of user roles, profiles, and permission sets • Familiarity with Salesforce sandbox environments and the ability to manage testing activities across multiple sandbox tiers (e.g., Dev, QA, UAT, Production) • Experience testing No Code/Low Code configurations as well as custom-developed Salesforce solutions • Ability to conduct impact analysis testing when changes are made to connected or downstream systems • Knowledge of Salesforce governance standards and technical best practices as they relate to quality assurance • Experience identifying, documenting, tracking, and managing defects and change requests from discovery through resolution and closure • Ability to clearly communicate defect details, severity, and reproduction steps to development teams • Experience using defect tracking tools such as Jira or Azure DevOps to log and manage defects within Agile sprints • Ability to perform root cause analysis and work collaboratively with developers to verify defect fixes • Experience managing regression testing cycles following defect resolution or new feature deployments • Ability to develop and maintain comprehensive test plans aligned with product roadmaps and sprint objectives • Experience creating and maintaining test case libraries and traceability matrices to ensure requirements coverage from identification through deployment • Ability to document test results, defect reports, and testing summaries for review by federal leads and the COR • Experience maintaining up-to-date testing documentation in government-provided tools such as SharePoint or similar platforms • Ability to contribute to the Quality Assurance Plan (QAP) and support ongoing quality control activities across all customer programs • Familiarity with Agile tools (e.g., Jira, Azure DevOps) for sprint tracking, backlog management, and burndown reporting • Ability to contribute to sprint planning, daily standups, retrospectives, and sprint reviews across multiple project teams • Experience supporting separate testing backlogs and sprint management for each customer as required • Ability to clearly communicate testing status, risks, and blockers during Agile ceremonies and in written status reports • Experience contributing to weekly and monthly status reports that reflect testing progress, defect metrics, and quality trends • Demonstrated ability to manage testing activities across multiple task orders and customer environments simultaneously • Experience supporting programs with varying operational, technical, and security requirements • Ability to maintain sufficient capacity to support surge testing requirements across FNA, FEMA CLIP, and AMS ATLAS when needed • Strong understanding of how to apply consistent testing standards and governance across different customer programs • Ability to collaborate effectively with developers, business analysts, and federal leads across multiple concurrent programs • Understanding of federal IT security requirements and ability to support testing activities related to Authority to Operate (ATO) documentation • Experience validating Section 508 accessibility compliance in Salesforce application development and enhancements • Adherence to USDA IT policies, Supply Chain Risk Management (DR 3540-004), and data rights obligations • Ability to meet unique security and compliance testing requirements specific to each customer, including FEMA/DHS and USDA agency standards • Strong written and verbal communication skills • Ability to work effectively in a multi-contractor, multi-customer environment, fostering transparency and information sharing • Ability to clearly communicate testing results and quality concerns to both technical and non-technical stakeholders across different agencies • Ability to support customer-specific testing communications and contribute to stakeholder engagement across FNA, FEMA, and AMS programs • Experience working on federal government IT contracts is strongly preferred • Prior experience supporting USDA agencies or federal civilian agencies such as FEMA, FNS/FNA, or AMS is a plus • Salesforce Administrator • Salesforce Platform App Builder • Salesforce Associate • Salesforce AI Associate • ISTQB Certified Tester Foundation Level (CTFL) • Certified Software Quality Analyst (CSQA) • AWS Certified Cloud Practitioner or similar cloud platform certification • Experience with automated testing tools compatible with Salesforce (e.g., Selenium, Provar, or Salesforce's built-in testing frameworks) • Familiarity with MuleSoft integration testing across on-premise and cloud environments • Experience testing DocuSign integration within Salesforce environments • Familiarity with Experience Cloud/Community Portal testing • Knowledge of Robotic Process Automation (RPA) testing approaches • Experience testing file-sharing solution integrations within Salesforce • Familiarity with OwnBackup or similar backup and recovery validation • Knowledge of SharePoint for documentation and test artifact management • Familiarity with UI/UX testing principles and usability testing methods • Prior experience or familiarity with USDA Food and Nutrition Agency (FNA/FNS) programs, systems, or business processes • Familiarity with FEMA disaster recovery programs, including claims management systems • Knowledge of or experience supporting USDA Agricultural Marketing Service (AMS) programs or the ATLAS system • Understanding of Inter-Agency Agreement (IAA) structures and how they impact service delivery and testing scope • Familiarity with USDA OCIO DISC organizational structure and service delivery model • Experience supporting phase-in/phase-out transitions on federal contracts, including knowledge transfer and test documentation handoff Benefits • Health insurance • Dental insurance • Vision insurance • 401K with company matching • Flexible spending accounts • Paid holidays • Three weeks paid time off • Primarily remote work arrangement Company Overview • Koniag Government Services is a Professional Services and Operational Management to Federal Government. It was founded in 1971, and is headquartered in Chantilly, Virginia, USA, with a workforce of 1001-5000 employees. Its website is https://www.koniag-gs.com/. Company H1B Sponsorship • Koniag Government Services has a track record of offering H1B sponsorships, with 1 in 2026, 1 in 2025, 1 in 2023, 1 in 2022. Please note that this does not guarantee sponsorship for this specific role.