Note: The job is a remote job and is open to candidates in USA. CrossCountry Consulting is an advisory firm providing accounting and risk, technology-enabled transformation, and transaction solutions. The Senior Salesforce Consultant will serve as a functional and technical leader, guiding clients and project teams through Salesforce implementations from discovery through deployment. The role focuses on business process analysis, declarative configuration, scalable solution design, mentoring, client discussions, and responsible adoption of AI-enabled solutions.
Responsibilities
- Understand business goals and support discovery sessions
- Collaborate closely with the Business Analyst or Product Owner to refine and prioritize user stories and features, providing technical insights to ensure they are achievable
- Analyze complex, holistic business processes and break them down into smaller, manageable, and actionable requirements
- Serve as the primary subject matter expert for declarative capabilities, including advanced Flow and other platform functionality
- Champion solutions that are scalable, maintainable, and reduce technical debt, showcasing an architectural mindset
- Lead configuration efforts, setting the team up for success by championing best practices and naming conventions
- Collaborate with the development team to define the interaction between declarative configurations and custom code
- Mentor and guide junior configurators, resolving blockers and serving as a technical escalation point
- Actively prepare for and lead client discussions, offering strategic technical recommendations with a focus on business value
- Contribute to developing and implementing firm-approved, AI-enabled solutions for clients, in accordance with company policies on data protection, intellectual property, and professional standards
- Stay informed about emerging AI tools and techniques and collaborate with firm leadership to identify compliant opportunities to enhance client solutions and internal processes
Skills
- 4+ years of experience in Salesforce.com
- 4+ years of systems consulting experience
- Strong understanding of key business processes such as Sales, Service, and Experience Clouds
- Excellent Salesforce configurator
- Ability to work within a team environment, supported by strong communication skills
- Well-organized, results-driven, and eager to solve difficult problems
- Excellent organizational, verbal, presentation/facilitation, and written communication skills
- Willingness to travel for team events as needed
- Comfort with AI: Demonstrated ability to responsibly explore and adopt firm-approved AI tools to enhance productivity and innovation
- Continuous Learning Mindset: Openness to learning and applying emerging technologies, including AI and automation, in alignment with firm policies and client standards
- Experience in a consulting or professional services environment is preferred
Benefits
- Annual bonus
- Additional benefits
- Comprehensive healthcare options, including medical, dental, and vision coverage
- Flexible spending accounts
- A 401(k) with company matching
- Generous parental and maternity leave policies
- Technology stipends
- Wellness reimbursement programs
- Support for professional growth and personal well-being
- Remote work
Company Overview
Company H1B Sponsorship