Note: The job is a remote job and is open to candidates in USA. Techgene Solutions is seeking a highly motivated and experienced Salesforce Project Manager to lead Salesforce implementations and enhancements. The role is responsible for end-to-end project delivery, governance, Agile/Scrum leadership, stakeholder coordination, vendor and resource management, and successful deployment of Salesforce Data Cloud and related integrations.
Responsibilities
- Lead end-to-end delivery of Member 360 implementation across Salesforce Data Cloud, Salesforce CRM, MuleSoft, Epic, Sabre and Marketing Cloud
- Manage project governance, steering committees, executive reporting, RAID logs and milestone tracking
- Coordinate Identity Resolution, Data Quality, Data Governance, Data Stewardship and Integration workstreams
- Lead Agile ceremonies, sprint planning, backlog management and release planning
- Facilitate workshops with business, architecture, data, and technology stakeholders
- Manage vendor, resource, budget, risk and dependency tracking
- Ensure successful onboarding of Salesforce Data Cloud, unified customer profiles, householding and preference management
- Drive business readiness, UAT, training, change management and production deployments
- Track KPI realization and value delivery throughout the program lifecycle
Skills
- • At least 10 years of IT experience
- • Proven experience (at least 5 years) in managing Salesforce implementation and enhancement projects of varying complexities
- • Solid understanding of project management methodologies, tools, and techniques
- • Demonstrable experience in leading teams using Agile/Scrum methodologies and principles
- • Excellent knowledge of Salesforce fundamentals and experience with at least two Salesforce clouds (e.g., Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud)
- • Strong analytical, problem-solving, and decision-making skills
- • Exceptional communication, interpersonal, and stakeholder management skills
- • Ability to work independently and as part of a collaborative team
- • Strong organizational and time management skills with the ability to prioritize tasks and meet deadlines
- • Certified Scrum Master (CSM) or equivalent Agile Certification
- • Project Management Professional (PMP) Certification
- • Administrator Certification
- • Salesforce Certified Sales Cloud Consultant
- • Salesforce Certified Service Cloud Consultant
- • Salesforce Certified Marketing Cloud Consultant
- • Other relevant Salesforce certifications
Benefits
- Remote work arrangement in the USA
Company Overview
Company H1B Sponsorship