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Key Details:
100% remote . See states above - 2 opening on this job
Compensation: Market hourly rate based on experience . Potential for conversion to full-time with market-rate annual salary. Candidate must be willing to hire on as full time if offered)
Job Summary
Designs, codes, debugs, tests, documents and implements Salesforce Health Cloud including application
customizations and integration of other 3rd party vendor-supplied software. Provides functional and technical
support in collaboration with the Salesforce Health Cloud Administrator. Collaborates with other department
resources to support multiple system interfaces and data integration. Monitors, defines, and reports on critical path
workflows. Resolves issues or escalates issues as required.
Key Responsibilities
Key Responsibilities
- Evaluates, supports and tests vendor-supplied software packages. Determines compatibility with existing
systems. Installs and tests vendor upgrades and patches. Provides technical support and trouble-shooting.
- Researches the setup and functionality of available software modules. Obtains a solid understanding of
business processes/user functions that these modules directly support. Obtains and shares knowledge of how
various application modules inter-link and affect one another.
- Help design UI and workflows based on business needs.
- Analyzes, designs and develops code in support of multiple system interfaces and data integration services.
Uses Salesforce APIs to integrate with other systems.
- Converts logical design into program code. Analyzes, reviews and rewrites programs to increase operating
efficiency or to adapt program to new requirements in response to business requests. Responsible for
mid/entry-level coding assignments, and participates in code review sessions with direction from Lead/Senior
developers.
..
- Provides daily support to functional end-users with system issues, questions and processes. Performs
debugging tasks to resolve system issues. Takes active steps to increase understanding of end-users functions to
support applications development process.
- Coordinates with appropriate departments to ensure that necessary communication is occurring to allow
applications to function properly and efficiently. Coordinates the dissemination of information and reports related to
application upgrades, fixes and new processes; to include analysis of the changes and the effects on any existing
modules.
- Develops system and program test plans under the guidance of Lead developer. Prepares and/or obtains
test data. Conducts program and system testing. Evaluates test results/defect logs and performs necessary code
revisions.
- Prepares technical reports and instructional manuals as documentation of program development. Maintains
current system design documents, and program documentation.
.
- Provide escalation assistance for daily trouble ticket resolution, for entry-level developer.
- Performs reporting tasks utilizing site standard reporting tools.
- Logs, monitors, and manages event calls regarding reported problems.
- Participates in regularly-scheduled project review/status meetings internally and with client departments.
- Work in a team environment using Agile Project Management (Scrum) and Test Driven Development.
- Participate in all Scrum activities such as creating user stories, sprint planning, and sprint retrospectives.
- Responsible for triaging daily user trouble tickets, and performing first-level response Documents change
control.
- Performs on-call support functions.
- Performs other duties as assigned.
- Regular and reliable attendance is required.
Working Conditions
Working Conditions
- Works in a standard office environment, with weekend or nighttime work to implement changes
- Extensive computer work with prolonged sitting
Education & Experience
Required
- Bachelor's Degree in Business Administration, Computer Science, Mathematics, Engineering or related field
with courses in programming and database systems or equivalent experience
- U.S. Citizen
- Must be able to receive a favorable Interim and adjudicated final Department of Defense (DoD) background
investigation
- 3+ years general application development and support experience
- 1 years? hands on experience in Salesforce Health Cloud
- 1 years? experience with a Salesforce DevOps toolset and CI/CD practices
- Experience with JavaScript, Flows, Apex, LWC, Visualforce, SOAP, REST
- Experience working in an agile environment using Jira or similar solutions
- Experience communicating with both technical and business audiences
Preferred
- 4 or more years of general application development and support experience skills
- 2 years' experience in Salesforce Health Cloud
- 2 years' experience with a Salesforce DevOps toolset and CI/CD practices
- Salesforce Platform App Builder Certification
- Salesforce Platform Developer I Certification
- Salesforce Platform Developer II Certification
- Aura framework and OmniScript
- Strong written and verbal communication skills
- Technical experience working with healthcare systems or in a government contract systems environment
- Experience in Salesforce Lightning Web Components and Einstein Analytics
Competencies
Technical Skills
Knowledge and expertise in applications programming methodologies and disciplines; expertise in system analysis
and business problem-solving; knowledge in vendor-supplied application software; functional expertise in assigned
applications. Strong collaboration skills.
Team-Building / Team Player
Influence the actions and opinions of others in a positive direction and build group commitment.
Problem Solving / Analysis
Ability to solve problems through systematic analysis of processes with sound judgment; has a realistic
understanding of relevant issues.
Organizational Skills
Ability to organize people or tasks, adjust to priorities, learn systems, within time constraints and with available
resources; detail-oriented.
Multi-Tasking / Time Management
Prioritize and manage actions to meet changing deadlines and requirements within a high volume, high stress
environment.
High Intensity Environment
Ability to function in a fast-paced environment with multiple activities occurring simultaneously while maintaining focus and control of workflow.
Creativity / Innovation
Ability to develop unique and novel solutions to problems; view change as necessary.
Coping / Flexibility
Resiliency in adapting to a variety of situations and individuals while maintaining a sense of purpose and mature
problem-solving approach is required.
Communication / People Skills
Ability to influence or persuade others under positive or negative circumstances; adapt to different styles; listen
critically; collaborate.
Commitment to Task
Ability to conform to established policies and procedures; exhibit high motivation.
Why Work with Us
Benefits
At Cook Systems, we don't just offer jobs we build futures. Our team is the heart of everything we do, and we're committed to supporting you with benefits that go beyond the basics. We want you to feel secure, valued, and empowered from the very beginning of your journey with us. When you join Cook Systems, here's what you can look forward to:
Your Health, Your Way: Choose from two comprehensive medical plans through Blue Cross Blue Shield, complete with dental and vision coverage. With access to one of the nation's largest networks, you'll get the care you need for yourself and your family wherever life takes you.
Peace of Mind, Every Step of the Way: Protect what matters most with life, critical illness, and accident insurance through Unum. Because your loved ones deserve security no matter what the future holds.
Flexibility for Life's Needs: Save money and plan ahead with a Flexible Spending Account and Daycare FSA through Navia, helping you manage healthcare and dependent care expenses on your terms.
Bridging the Gaps: Unexpected costs? No problem. Our Health Gap Insurance through Sunlife helps ensure you're covered when it counts.
Your Future Starts Now: Dream big with our 401(k) retirement plan through The Standard. After just six months, you will be eligible to participate, because your future deserves a strong foundation.
At Cook Systems, you're not just another employee you're family. Here, your ideas matter, your contributions shine, and your career will thrive. Together, we innovate, grow, and celebrate success every step of the way. Are you ready to be part of something bigger? Let's build the future together at Cook Systems.