Note: The job is a remote job and is open to candidates in USA. Ascii Group, LLC is a recruitment and staffing company providing technology professionals and project delivery services. The Salesforce Data Cloud Business Analyst / Project Owner will lead Data 360 implementations, gather and translate business requirements, coordinate technical and business stakeholders, and manage testing, deployment, and adoption planning.
Responsibilities
- Lead end-to-end delivery of Data 360 implementations: timeline, milestones, resourcing, and risk/issue tracking across business and technical teams
- Gather and document business requirements from marketing, sales, and IT stakeholders, translating them into clear functional specs and user stories
- Partner with architects/engineers to define data model, ingestion sources, identity resolution, and unification strategy, ensuring solutions map back to business needs
- Facilitate workshops, status meetings, and steering committee updates, keeping stakeholders aligned on scope, decisions, and trade-offs
- Manage scope and change control, proactively flagging dependencies, blockers, and budget/timeline impacts
- Own testing coordination, UAT sign-off, and go-live/adoption planning, including documentation and training handoff
Skills
- 10+ years
- Hands-on functional experience with Salesforce Data Cloud (Data 360) or comparable CDP platforms
- 12+ years in a BA or BA-adjacent role performing requirements gathering, process mapping, gap analysis, and writing user stories/acceptance criteria
- Proven track record running projects in an Agile or hybrid PM methodology, with tools like Jira
- Experience with stakeholder management and communication, comfortable translating between technical and non-technical audiences
- 5+ years managing CRM/marketing technology or data platform implementation projects, ideally with Salesforce
Benefits
- Remote work arrangement
Company Overview
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